Customer Service Associate

Overview Virtual Customer Service Professional (work from home) - Full-time Please send resume. The hourly pay rate is $9.00 – $14.00 per hour, depending on experience and the company that you are assigned to. Must work minimum 25 hours per week; full-time hours available. Responsibilities Resolve concerns or complaints related to your client. No Cold Calling, No Telemarketing, inbound calls only. You’ll make your own schedules Minimum 3+ months of customer service, retail, or sales experience preferred Ability to multitask and prioritize in a fast-paced environment. Qualifications Must be 18+ to apply High school diploma or equivalency Secondary education and/or some college is preferred Able to perform basic math skills Must be able to pass a background check A background check is required. (client may ask for drug test) Comfortable with basic computer skills including email and documents Would like to work PT or FT as a 1099 contractor from home A quiet home office place to work. No ambient sounds such as pets or children while working Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks Technical Requirements Windows Vista is not accepted at this time High speed Internet access provided by a cable or DSL provider Satellite broadband does not meet our requirements Use of wireless and Wi-Fi air cards is prohibited A dedicated, hard wired phone with no features A computer with the following specs: Minimum Hardware: 2 GB RAM – 80 GB HDD – Single Core 1.4 GHz Minimum OS: Windows XP SP3, Windows 7 32/64-bit, and Mac OS 10 #J-18808-Ljbffr