Total Rewards Associate

Job Description

Role Overview

The Total Rewards Associate plays a key role in administering and enhancing Ipsos' North American reward, recognition, and wellbeing programs. This position supports the planning, execution, communication, and evaluation of employee programs that drive engagement, reinforce Ipsos values, and contribute to a positive employee experience.

Working closely with HR, business leaders, vendors, and employees across North America, the Total Rewards Associate helps ensure programs are delivered efficiently, accurately, and in alignment with Ipsos’ People strategy.

Key Responsibilities

Reward & Recognition Programs

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• Administer Ipsos' recognition and rewards programs, including employee recognition platforms, nominations, awards, milestones, and appreciation initiatives.
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• Coordinate program cycles, communications, reporting, and award fulfillment.
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• Support the administration and promotion of recognition programs such as peer-to-peer recognition, values-based awards, and service milestone celebrations.
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• Partner with internal stakeholders to increase employee participation and awareness of recognition programs.
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• Monitor program effectiveness through employee feedback, participation metrics, and trend analysis.
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• Recommend enhancements that improve the employee recognition experience.
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Wellbeing Programs

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• Support the delivery of employee wellbeing initiatives focused on physical, emotional, financial, and social wellbeing.
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• Coordinate wellbeing campaigns, awareness events, webinars, challenges, and educational resources.
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• Partner with benefits providers and external vendors to maintain program content and employee resources.
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• Assist with employee wellbeing communications, intranet content, and promotional materials.
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• Track engagement metrics and provide insights on program utilization and impact.
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Employee Experience & Communications

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• Develop engaging communications that promote Total Rewards programs and initiatives.
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• Maintain Total Rewards content on internal platforms, resource hubs, and intranet sites.
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• Create presentations, program guides, FAQs, and employee education materials.
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• Support new hire onboarding content related to Total Rewards, recognition, and wellbeing offerings.
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• Help ensure a consistent and positive employee experience across all reward and wellbeing touchpoints.
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Program Operations & Analytics

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• Maintain accurate program data, records, and reporting.
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• Produce regular dashboards and analyses on participation, utilization, and employee engagement.
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• Assist with vendor management activities, invoicing, and program administration.
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• Identify process improvement opportunities and help implement solutions that increase efficiency and employee satisfaction.
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• Support annual planning, budgeting, and governance activities for recognition and wellbeing programs.
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Cross-Functional Partnership

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• Collaborate with HR Business Partners, Benefits, Communications, Talent, Learning & Development, and business leaders.
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• Support broader Total Rewards initiatives and special projects as needed.
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• Serve as a resource for employee questions related to recognition, rewards, and wellbeing offerings.
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Qualifications

Required

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• 2-4 years of experience in Human Resources, Employee Experience, Total Rewards, Recognition, Wellbeing, or Program Administration.
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• Strong organizational and project management skills.
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• Excellent written and verbal communication skills.
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• Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.
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• Ability to manage multiple priorities in a fast-paced environment.
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• Strong attention to detail and commitment to delivering a positive employee experience
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Preferred

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• Bachelor’s degree in Human Resources, Business, Psychology, Communications, or a related field.
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• Experience administering employee recognition, rewards, engagement, or wellbeing programs.
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• Experience working with recognition platforms, employee engagement technologies, or HRIS systems.
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• Basic knowledge of Total Rewards and employee practices.
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• Experience creating reports, dashboards, and presentations for leadership audiences.
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• Knowledge of survey tools and employee listening programs.
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Success Factors: The ideal candidate

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• Is passionate about employee experience and building a culture of recognition.
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• Brings creativity and new ideas to employee engagement initiatives.
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• Uses data and insights to improve program effectiveness.
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• Demonstrates strong customer service and relationship-building skills.
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• Thrives in a collaborative, people-focused environment.
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• Embodies Ipsos values of Integrity, Curiosity, Collaboration, Client First, and Entrepreneurial Spirit.
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If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $55,000 to $60,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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