Assistant Operations Manager

Description: Park South Hotel, a JDV by Hyatt, is seeking a thoughtful, engaged Assistant Operations Manager to support daily hotel operations and deliver the warm, personalized hospitality Hyatt is known for. This leader will partner closely with the Front Desk and Housekeeping teams to ensure an exceptional guest experience, seamless departmental coordination, and strong colleague engagement. Key Responsibilities u2022 Support the daily oversight of Front Office, Housekeeping, and other operational areas as assigned. u2022 Foster a service-focused, inclusive culture that reflects Hyattu2019s purpose of caring for people so they can be their best. u2022 Maintain operational excellence by monitoring staffing, service delivery, and departmental performance. u2022 Partner with department leaders to coach, support, and develop colleagues. u2022 Assist with guest recovery, problem resolution, and service follow-up. u2022 Ensure compliance with brand standards, hotel policies, safety protocols, and regulatory requirements. u2022 Participate in scheduling, payroll review, inventory controls, and reporting. u2022 Support opening and closing procedures and act as Manager-on-Duty as needed. u2022 Collaborate cross-functionally to maintain efficient, guest-ready operations. Qualifications: u2022 Minimum 1 to 2 years of hotel operations leadership experience required. u2022 Experience working within a unionized NYC hotel environment is strongly preferred . u2022 Strong understanding of hotel operational workflows; familiarity with IWA-covered departments is a plus. u2022 People-first leadership style aligned with Hyatt values. u2022 Strong communication, conflict resolution, and coaching skills. u2022 Ability to thrive in a fast-paced, guest-focused environment. u2022 Proficiency with hotel PMS systems; Opera or Hyatt systems experience preferred. u2022 Flexible schedule, including nights, weekends, and holidays. Compensation The anticipated annual salary range for this position is $68,000 to $74,000 . This range represents the good faith estimate of compensation for this role at the time of posting. Actual compensation will be determined based on factors including relevant experience, skills, internal equity, and operational needs. What We Offer Joining the Park South team means being part of Hyattu2019s global culture of care. We offer competitive compensation, comprehensive benefits, growth and development opportunities, and a supportive workplace where hospitality professionals can grow and thrive. Primary Location: US-NY-New York City Organization: Park South Hotel Pay Basis: Hourly Job Level: Full-time Job: Hotel Operations Req ID: NEW015611Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.