Delivery Coordinator

Delivery Coordinator

The Delivery Coordinator plays an important role in ensuring a smooth and professional vehicle delivery experience for our customers. This position serves as a key communication link between the sales team, service department, and customers to ensure vehicles are prepared, documented, and delivered efficiently. The ideal candidate is organized, detail-oriented, and customer-focused. Strong communication, time management, and problem-solving skills are essential for coordinating deliveries and maintaining a positive customer experience. Responsibilities

Coordinate and manage the vehicle delivery process from preparation through final customer handoff Review vehicle features and functions with customers during delivery Provide customers with all manufacturer-required vehicle information and documentation Assist the sales team in preparing vehicles for delivery and completing the sales process Ensure vehicles are fueled, cleaned, and properly prepared prior to delivery Verify vehicles for condition, accessories, and accuracy of invoice/addendum documentation Ensure required stickers, buyer’s guides, and vehicle information are properly displayed Maintain vehicle presentation standards for inventory on the lot Communicate with internal departments to ensure timely delivery preparation Follow up with customers after delivery to ensure satisfaction and encourage repeat and referral business Address customer questions or concerns promptly and professionally Track and document delivery activities and customer interactions using internal systems Report to the Sales Manager regarding delivery activities, performance, and operational needs Perform additional duties as assigned Qualifications High school diploma or equivalent Valid driver’s license with a clean driving record Strong verbal and written communication skills Excellent organizational and time management abilities Basic computer proficiency, including MS Office and web-based software Ability to manage multiple tasks and priorities in a fast-paced environment Professional appearance and customer-focused attitude Ability to work a flexible schedule, including evenings and weekends Preferred: Experience in coordination, logistics, or delivery management Automotive dealership experience Experience working in a team-oriented environment Familiarity with logistics or delivery management software Benefits Medical, Dental, Vision, Life Insurance, EAP 401(k) Paid time off Supportive, fast-paced work environment Opportunities for growth and advancement Ready to take the next step in your career? Apply today and join our team. We look forward to meeting you.