Network Engineer Level 2

Job Description

Network Engineer – Level 2

Job Summary

We are looking for a Network Engineer – Level 2 to support and maintain enterprise network infrastructure. The ideal candidate should have hands-on experience with routers, switches, firewalls, wireless networks, and network troubleshooting.

Key Responsibilities

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• Monitor and maintain network infrastructure including switches, routers, firewalls, and wireless devices.
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• Troubleshoot network connectivity, performance, and hardware issues.
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• Configure and troubleshoot Cisco switches and routers.
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• Work with VLANs, TCP/IP, DHCP, DNS, VPN, and routing protocols.
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• Troubleshoot LAN/WAN and wireless connectivity issues.
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• Perform network device installations, upgrades, and replacements.
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• Monitor network performance using tools such as SolarWinds or similar platforms.
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• Handle network incidents and service requests using ITSM/ticketing tools.
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• Perform network changes, maintenance, and documentation.
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• Work with Level 1/Level 3 teams, vendors, and other IT teams to resolve complex issues.
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• Follow security, change-management, and network standards.
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• Provide onsite or remote support as required.
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Required Skills

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• Strong knowledge of Cisco routers and switches.
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• Good understanding of VLANs, TCP/IP, DHCP, DNS, and VPN.
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• Experience with LAN/WAN and wireless technologies.
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• Basic knowledge of firewalls and network security.
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• Experience with network monitoring tools.
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• Experience with ServiceNow or another ITSM tool.
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• Strong troubleshooting and problem-solving skills.
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• Good communication and documentation skills.
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Preferred Qualifications

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• CCNA or CCNP certification is a plus.
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• Experience with Palo Alto, Fortinet, or similar firewalls.
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• Knowledge of OSPF/BGP is a plus.
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• Experience with data center or enterprise network environments.
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• Experience with SolarWinds or similar monitoring tools.
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