City Delivery Dispatcher

ESSENTIAL JOB FUNCTIONS

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses.
• Communicate recommendations to store manager.
• Ensure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately.
• Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

SKILLS / EDUCATION / KNOWLEDGE / EXPERIENCE / ABILITIES

Required:

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.

Desired:

• Familiar with automotive parts.
• Ability to drive a manual transmission vehicle.
• Fluency in multiple languages (Spanish is highly desired).

COMPENSATION & BENEFITS

• Competitive wages & paid time off.
• Stock purchase plan & 401(k) with employer contributions starting day one.
• Medical, dental & vision insurance with optional flexible spending account (FSA).
• Team member health/wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

EEO & AMERICAN WITH DISABILITIES ACT

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: View email address on click.appcast.io or call View phone number on click.appcast.io option , and provide your requested accommodation, and position details.