Accounts Receivable Clerk

Job Description

Job Description

We are looking for an Accounts Receivable Clerk to support hospital insurance collections in a remote, long-term contract role based in Minneapolis, Minnesota. This position focuses on resolving outstanding payer balances by researching claim activity, following up with insurance carriers, and pursuing appropriate reimbursement. The ideal candidate is comfortable navigating payer resources, communicating clearly, and managing a steady volume of collection activity with accuracy and persistence.

Responsibilities:
• Review unpaid or partially reimbursed hospital insurance accounts and determine appropriate next steps for resolution.
• Contact insurance representatives by phone and through online payer portals to verify claim status, payment details, and denial information.
• Prepare and submit appeals or supporting documentation to challenge underpayments, denials, or delayed claim outcomes.
• Investigate account discrepancies by comparing claim activity, payer responses, and reimbursement records.
• Maintain accurate notes and account updates to reflect collection efforts, follow-up actions, and payer communications.
• Prioritize assigned balances to meet productivity goals while ensuring timely follow-up on outstanding receivables.
• Collaborate with internal team members to resolve complex insurance issues and escalate accounts when additional review is needed.• 1-3 years of experience in hospital insurance collections is required.
• Working knowledge of accounts receivable processes related to healthcare or hospital billing.
• Ability to communicate professionally with insurance payers by phone and in writing.
• Experience using computer systems and payer portals to research claims and document collection activity.
• Understanding of claim status review, payment follow-up, and appeal submission processes.
• Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.
• Capability to work independently in a remote environment while maintaining consistent performance.