Receptionist

Job Description

Job Description

We are looking for a welcoming and dependable Receptionist to support daily front-desk operations for a Contract position in Lancaster, New York. This opportunity is ideal for someone who enjoys creating a positive first impression, managing incoming calls efficiently, and keeping the reception area organized. The role requires strong communication skills, a detail-oriented approach, and confidence handling a busy phone system in a part-time capacity.

Responsibilities:
• Greet visitors and provide courteous front-desk support while maintaining a detail-oriented and inviting environment.
• Manage incoming calls through a multi-line phone system, directing each call to the appropriate person or department.
• Respond to inbound inquiries promptly and accurately, ensuring callers receive helpful information or timely follow-up.
• Support day-to-day reception activities such as monitoring the front area and assisting with general administrative needs.
• Handle switchboard operations efficiently, balancing multiple calls at once while maintaining excellent customer service.
• Maintain an organized reception space and help ensure smooth communication between guests, staff, and callers.• Previous experience in a receptionist or front-desk support role.
• Ability to operate a multi-line phone or switchboard system with confidence.
• Strong verbal communication skills and a detail-oriented telephone manner.
• Comfortable managing a high volume of inbound calls while staying organized.
• Dependable, punctual, and able to work effectively in a part-time schedule.
• Friendly and detail-oriented approach when interacting with visitors, callers, and internal teams.