Housekeeping Manager

Housekeeping Manager

At Hyatt Centric Downtown Portland, we believe our guests are more than travelers — they're explorers. Our team is passionate about providing memorable experiences and maintaining high standards of cleanliness, care, and service. If you're a hands-on leader who takes pride in training, supporting, and motivating a team to shine, apply now!

The Housekeeping Manager is responsible for leading and supervising the housekeeping department to ensure exceptional cleanliness, guest satisfaction, and operational efficiency. This includes guest rooms, public areas, and back-of-house spaces. The ideal candidate is organized, detail-oriented, approachable, and passionate about hospitality.

Supervise and support the housekeeping team, including room attendants, housepersons, and laundry staff

Create and manage daily room assignment sheets, inspections, and deep cleaning schedules

Inspect guest rooms and public areas to ensure cleanliness and adherence to brand standards

Recruit, train, schedule, and coach housekeeping staff

Maintain par levels and ordering of linen, guest supplies, and cleaning products

Work collaboratively with Engineering and Front Office to ensure timely room turns and guest satisfaction

Monitor labor productivity and ensure departmental expenses are in line with budget

Respond to guest feedback and resolve housekeeping-related service issues

Ensure compliance with safety and sanitation standards and procedures

Support the team by stepping in to assist during high-volume periods or staff shortages

2+ years of supervisory or management experience in hotel housekeeping (preferred in full-service or lifestyle brands)

Excellent communication, organizational, and leadership skills

Strong attention to detail and a commitment to high standards

Proficient in inventory management and scheduling tools. Experience using Hotel Effectiveness and UKG is a plus.

Flexible schedule availability, including weekends and holidays

Ability to walk, bend, lift up to 30 lbs, and be on feet for extended periods

Bilingual (Spanish/English) a plus

Competitive salary and annual bonus eligibility

Medical, dental, and vision insurance

Paid time off, including vacation, sick, and holidays

Discounted hotel stays through Hyatt

A vibrant, inclusive, and supportive work environment

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include a transit stipend and access to our Employee Assistance Program and Fund.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.