Assistant General Manager

Assistant General ManagerChick-fil-A West Schaumburg hires leadership professionals who want to acquire skills to build their career portfolio and grow within the company. Further, we are looking for leaders who care for people and want to positively impact our team members and guests. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their character and skills, and the people around them.We are seeking an Assistant General Manager to support the business by communicating with, tracking, training, and coaching all Team Members on achieving and exceeding service, quality, and revenue goals. The Leader will take ownership of the team's operational results, either in the front-of-house or back-of-house, while cultivating a culture of excellence. The Assistant General Manager reports to our leadership team.Outstanding applicants will be hard-working, fast-moving, responsible, and quick thinking. As the face of Chick-fil-A West Schaumburg, qualified candidates will help achieve our vision to create a caring environment for everyone who walks through our doors.The ideal candidate must:Honor and encourage others to follow the vision, mission and values of the restaurantBe team-oriented, adaptable, dependable, and strong work ethicHave the ability to be on your feet for at least six hours at a timeHave the ability to lift and carry, push or pull heavy objects up to fifty poundsHave the ability to make valuable connections to guests and team membersHave organizational skills to manage and handle competing priorities in a fast-paced environmentHave the ability to communicate effectively, delegate responsibilities and multitaskExhibit excellent verbal and written communicationResponsibilities:Adhering to all Chick-fil-A West Schaumburg policies and procedures as well as applicable regulatory agenciesAnalyzing profit and loss reports and taking appropriate corrective action as required. Providing detailed analysis to the OperatorAppropriately documenting Team Member performance and policy / procedure violations and taking appropriate corrective action as requiredCoordinating with management team to formulate standards and operational policies to continuously enhance the restaurantFrequently communicating with the Operator and management teamMaintaining guest and Team Member experience, food safety, food quality, and restaurant cleanlinessMaintaining effective communication and positive relations with all Team Members by ensuring all duties are performed in a timely and professional mannerManaging the day-to-day operations of the restaurant's performance to ensure restaurant goals are achievedPerforming table touch-ins each shift to build relationships, ensure restaurant cleanliness, and taking appropriate corrective actions as requiredEnsuring equipment operability and restaurant efficiencyAssisting with team member training programs ensuring development, growth, and trainingWalking the restaurant each shift to ensure all areas of service, cleanliness, and food safety are being met and taking appropriate corrective actions as requiredWorking operational shifts in the restaurantBenefits:Competitive payHealth Insurance with employer contribution401k with 4% employer match after 1 year of serviceAccess to scholarships at $2,500 per yearSundays offPaid Time OffContinuing education and training opportunitiesOpportunities to advanceMeal discountWork schedule:Weekend availabilityDay shiftNight shift