Healthcare Scheduler

Healthcare




Scheduler

Schedule:






Full-Time




|




Monday-Friday,




8:30




AM-5:00




PM

Employment




Type:






Temp-to-Hire

Position




Overview

Our client is seeking a customer-focused Healthcare Scheduler to join their growing team. This individual will serve as the


primary




point




of




contact




for




clients




and




caregivers,




managing




schedules,




coordinating




services,




and




supporting




front




office




operations.




The




ideal




candidate




is




organized,




detail-oriented,




and




enjoys




providing




exceptional




customer




service




in




a




fast-paced


healthcare


environment.

Key




Responsibilities

• 
  
  
  Coordinate
  
  
  
  
  and
  
  
  
  
  manage
  
  
  
  
  schedules
  
  
  
  
  for
  
  
  
  
  new
  
  
  
  
  and
  
  
  
  
  existing
  
  
  
  
  clients
  
  
  
  
  and
  
  
  
  
  caregivers
  
  
  
  



• 
  
  
  Answer
  
  
  
  
  incoming
  
  
  
  
  phone
  
  
  
  
  calls
  
  
  
  
  and
  
  
  
  
  respond
  
  
  
  
  to
  
  
  
  
  client
  
  
  
  
  and
  
  
  
  
  caregiver
  
  
  
  
  inquiries
  
  
  
  
  professionally
  
  
  
  
  and
  
  
  
  
  promptly
  
  
  
  



• 
  
  
  Serve
  
  
  
  
  as
  
  
  
  
  the
  
  
  
  
  front
  
  
  
  
  desk
  
  
  
  
  representative
  
  
  
  
  and
  
  
  
  
  first
  
  
  
  
  point
  
  
  
  
  of
  
  
  
  
  contact
  
  
  
  
  for
  
  
  
  
  visitors
  
  
  
  
  and
  
  
  
  
  callers
  
  
  
  



• 
  
  
  Monitor
  
  
  
  
  daily
  
  
  
  
  scheduling
  
  
  
  
  needs
  
  
  
  
  and
  
  
  
  
  make
  
  
  
  
  adjustments
  
  
  
  
  as
  
  
  
  
  necessary
  
  
  
  



• 
  
  
  Communicate
  
  
  
  
  schedule
  
  
  
  
  updates
  
  
  
  
  and
  
  
  
  
  changes
  
  
  
  
  to
  
  
  
  
  clients
  
  
  
  
  and
  
  
  
  
  caregivers
  
  
  
  



• 
  
  
  Maintain
  
  
  
  
  accurate
  
  
  
  
  records
  
  
  
  
  and
  
  
  
  
  documentation
  
  
  
  
  in
  
  
  
  
  company
  
  
  
  
  systems
  
  
  
  



• 
  
  
  Collaborate
  
  
  
  
  with
  
  
  
  
  internal
  
  
  
  
  team
  
  
  
  
  members
  
  
  
  
  to
  
  
  
  
  ensure
  
  
  
  
  quality
  
  
  
  
  service
  
  
  
  
  and
  
  
  
  
  coverage
  
  
  
  



• 
  
  
  Provide
  
  
  
  
  exceptional
  
  
  
  
  customer
  
  
  
  
  service
  
  
  
  
  while
  
  
  
  
  building
  
  
  
  
  positive
  
  
  
  
  relationships
  
  
  
  
  with
  
  
  
  
  clients
  
  
  
  
  and
  
  
  
  
  caregivers
  
  
  
  

Qualifications

• 
  
  
  1-2
  
  
  
  
  years
  
  
  
  
  of
  
  
  
  
  scheduling
  
  
  
  
  experience
  
  
  
  
  required
  
  



• 
  
  
  Previous
  
  
  
  
  healthcare,
  
  
  
  
  home
  
  
  
  
  healthcare,
  
  
  
  
  home
  
  
  
  
  care,
  
  
  
  
  or
  
  
  
  
  medical
  
  
  
  
  office
  
  
  
  
  experience
  
  
  
  
  preferred
  
  
  
  



• 
  
  
  Strong
  
  
  
  
  customer
  
  
  
  
  service
  
  
  
  
  and
  
  
  
  
  communication
  
  
  
  
  skills
  
  



• 
  
  
  Experience
  
  
  
  
  answering
  
  
  
  
  multi-line
  
  
  
  
  phones
  
  
  
  
  and
  
  
  
  
  working
  
  
  
  
  in
  
  
  
  
  a
  
  
  
  
  front
  
  
  
  
  office
  
  
  
  
  or
  
  
  
  
  receptionist
  
  
  
  
  capacity
  
  
  
  



• 
  
  
  Ability
  
  
  
  
  to
  
  
  
  
  multitask
  
  
  
  
  and
  
  
  
  
  prioritize
  
  
  
  
  in
  
  
  
  
  a
  
  
  
  
  fast-paced
  
  
  
  
  environment
  
  
  
  



• 
  
  
  Strong
  
  
  
  
  organizational
  
  
  
  
  skills
  
  
  
  
  and
  
  
  
  
  attention
  
  
  
  
  to
  
  
  
  
  detail
  
  
  
  



• 
  
  
  Proficient
  
  
  
  
  with
  
  
  
  
  computers
  
  
  
  
  and
  
  
  
  
  willing
  
  
  
  
  to
  
  
  
  
  learn
  
  
  
  
  new
  
  
  
  
  software
  
  
  
  
  systems
  
  
  
  

Preferred




Skills

• 
  
  
  Experience
  
  
  
  
  coordinating
  
  
  
  
  schedules
  
  
  
  
  for
  
  
  
  
  multiple
  
  
  
  
  employees
  
  
  
  
  or
  
  
  
  
  clients
  
  
  
  



• 
  
  
  Ability
  
  
  
  
  to
  
  
  
  
  problem-solve
  
  
  
  
  and
  
  
  
  
  think
  
  
  
  
  quickly
  
  
  
  
  when
  
  
  
  
  schedule
  
  
  
  
  changes
  
  
  
  
  arise
  
  
  
  



• 
  
  
  Professional,
  
  
  
  
  dependable,
  
  
  
  
  and
  
  
  
  
  team-oriented
  
  
  
  
  attitude
  
  
  
  

This




is




an




excellent




opportunity




for




a




customer-service-driven




professional




who




enjoys




helping




others




and




thrives




in




a




busy



healthcare


setting.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.