Event Operations Lead: AV Tech & Guest Experience

Encore is seeking an Operations Supervisor to lead floor operations with a focus on customer service, staff leadership, and development at our Washington, DC location. You will directly manage the technical team to ensure operational efficiency and customer satisfaction, and participate in location administrative duties as needed. Key responsibilities include coordinating daily events, supervising technicians, training staff on Encore’s service and operational standards, and overseeing AV setup, #J-18808-Ljbffr