Field Service Engineer

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Position Summary: Responsible for performing varied complex trouble shooting procedures for units, systems, parts, or processes, both at SAI factory and in field as needed for Start-Up and Commissioning Services. Responsible for field warranty work and repair. Ensures that product conforms to design specifications. Spends a limited amount of time giving technical assistance, work direction and/or training to other technicians.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• • Read and understand electrical schematics.
• • Recognize and make changes on the electrical drawings in order to meet the SOP requirements
• • Download, upload and correction PLC programs, meter and controller file settings
• • Manage Commissioning process and represent SAI to the Customer and Commissioning Agent
• • Install, commission, maintains, troubleshoots, and performs field measures of electrical switchgear in the field as needed.
• • Train Customer on SAI switchgear systems.
• • Troubleshoot switchgear issues per electrical diagrams.
• • Perform complex tests to ensure that physical characteristics, mechanical operations, and electrical functions conform to design and Nema and UL standards.
• • Assess defects and malfunctions and makes recommendations for improvement.
• • Collaborate with Quality and Engineering to improve test methods and to resolve problems of manufacturing assembly and/or process nature.
• • Create and sign off on all required test inspection documents for record and approval for shipment.
• • Travel up to 50% and long work hours with variable schedules, including weekends and holidays as needed to maintain operational responsibilities and meet customer needs.
• • Regular in-person attendance is an essential function of this job

Supervisory Responsibilities

This job does not have supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• • B.S. Degree in Electrical or Mechanical Engineering or technical education at the college level or equivalent experience
• • Minimum 5 years’ experience in switchgear; mechanical or electrical system testing & related work
• • SEL training for protective relays
• • ARC flash training

Knowledge and Skills:

• • Safety Training, prior field experience a plus
• • Proficient in the use of Visio, AutoCAD, etc.
• • Proficient in the following applications: MS Office Suite (Excel, Word, Outlook, PowerPoint)
• • Exceptional decision-making, problem resolution and creative thinking skills.
• • Troubleshooting capabilities and capable of making critical decisions.
• • Must be able to read, write and converse fluently in English with the level of competency that will permit the applicant to function in the position (i.e., collaborate with managers, colleagues and vendors through in-person or virtual meetings, troubleshooting, outsourcing projects and email communication)

Work Location:

• Franklin Park, IL , St. Charles, IL, or Carol Stream, IL

Salary:

• Starting at 95k

H1B Sponsorship is not available for this position

No remote work for this position