Pool Maintenance Supervisor

Pool Maintenance Supervisor

Horseshoe Bay Resort is seeking a Pool Maintenance Supervisor to oversee the daily operation, maintenance, and safety of all resort aquatic facilities. This hands-on leadership role is responsible for maintaining water quality, ensuring pool systems and equipment operate efficiently, supervising pool personnel, and maintaining a safe, clean, and guest-ready environment across the resort.

This position is responsible for maintaining and supporting all resort aquatic venues, including but not limited to:

• Waterfront Floating Pool
• Tower Pool
• Paseo Fitness Center Pool
• Bayside Spa Pool and Hot Tub
• Additional resort pools, hot tubs, water features, and related aquatic facilities

Key responsibilities include:

• Overseeing the daily operation, maintenance, and safety of all resort pools, spas, and aquatic facilities.
• Supervising, training, scheduling, and developing pool maintenance staff.
• Opening, closing, and securing facilities as required.
• Conducting routine safety inspections and staff safety training.
• Maintaining pool and spa cleanliness through skimming, vacuuming, filter maintenance, backwashing, and general upkeep.
• Performing water testing and chemical balancing to ensure compliance with all health and safety standards.
• Inspecting, troubleshooting, and maintaining pool equipment, including pumps, heaters, filters, chemical feed systems, railings, and related infrastructure.
• Coordinating and overseeing repairs and preventative maintenance activities.
• Ordering, tracking, and maintaining inventories of chemicals, equipment, and supplies.
• Enforcing pool safety rules and operational procedures.
• Identifying hazardous conditions and ensuring proper corrective actions are taken.
• Maintaining accurate records of water chemistry, maintenance activities, inspections, and inventory.
• Ensuring all aquatic facilities meet cleanliness, appearance, and operational standards.
• Following OSHA, MSDS, company safety policies, and environmental regulations.
• Operating company vehicles and equipment safely and responsibly.
• Reporting maintenance issues, safety concerns, and personnel matters to department leadership.
• Recommending facility, equipment, and process improvements.
• Performing other duties as assigned.

Qualifications:

Required:

• High school diploma or equivalent.
• Pool maintenance experience.
• Valid driver's license with an acceptable driving record.
• Knowledge of pool equipment, water chemistry, and preventative maintenance practices.
• Strong leadership, communication, and organizational skills.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work independently and as part of a team.

Preferred:

• Certified Pool Operator (CPO) certification.
• Two (2) years of supervisory experience.

Schedule requirements:

• Ability to work a flexible schedule, including weekends and holidays.
• Available to respond to operational and emergency maintenance needs as required.

Physical requirements:

• Ability to stand, walk, bend, squat, kneel, and work outdoors for extended periods.
• Ability to frequently lift and move items weighing up to 50 pounds.
• Ability to occasionally lift and move items weighing up to 100 pounds.
• Ability to work safely around pool chemicals, equipment, and maintenance tools.
• Strong problem-solving skills and attention to detail.
• Ability to maintain a clean, safe, and environmentally responsible work environment.

Benefits:

Full-time benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Short-term and long-term disability insurance
• Critical illness and accident insurance
• Associate relief fund

Associate perks:

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and amenity privileges*
• Retail and dining discounts at Horseshoe Bay Resort
• Discounts at Crescent Hotels & Resorts properties nationwide

*Privileges based on occupancy and business levels.