Remote Operations Support Lead - Quality & Training

Sedgwick is seeking a dedicated leader for Operations Support Services to oversee a team delivering quality assurance, issue resolution, and process improvement. You will manage escalations, monitor SLAs, and drive training across OSS staff. The role emphasizes strong communication, analytical thinking, and a proactive approach to maintaining high service levels across multiple claim systems and processes. #J-18808-Ljbffr Sedgwick