Switchboard Operator

• Area of Interest: Support Services

• FTE/Hours per pay period: 1

• Department: Plant Operations

• Shift: Mon-Fri, 7:00am-3:30pm, rotating on call nights/weekends/holidays

• Job ID: 183514

Overview

Ensures the safe, efficient operation of the boiler plant and facility-wide steam systems. Performs installation, inspection, preventive and corrective maintenance, troubleshooting, and minor repairs across central plant and utility infrastructure, including boilers, HVAC and refrigeration, emergency generators, chilled water, building automation, plumbing, fire protection, and medical gas systems. Leads regulatory testing and documentation for power generation systems, coordinates on-call response and emergency support, and mentors and trains Plant Operations staff on boiler plant functions. Applies strong communication and customer service skills to maintain reliability, safety, and compliance.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program .

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Operational Functions

• Balances team and individual responsibilities. Objective and open to other’s views. Gives and welcomes feedback. Contributes to positive team goals. Puts success of team above own interest.

• Demonstrates initiative to improve quality of customer service by striving to exceed customer expectations.

• Observes UPH performance standards.

• Performs repairs and preventive maintenance on mechanical and electrical equipment, i.e., steam boilers, all HVAC systems, all refrigeration systems, emergency generators, utility distribution systems, all chilled water equipment, hot water heating systems, building automation systems, pneumatic tube system, buildings, plumbing, sanitary, medical gasses, sprinkler systems, fire alarm systems, and audiovisual equipment (televisions, DVD’s, etc.), medical equipment such as patient beds, wheeled stretchers, wheelchairs, exercise equipment.

• Performs minor repairs on buildings, cabinet hardware, plumbing, electrical and mechanical items.

• Has knowledge of building sprinkler and fire alarm systems.

• Installs new electrical and mechanical equipment as necessary.

• Displays considerable initiative and judgment involved in determining extent of repairs as may be required on all equipment and buildings selecting appropriate materials, and utilizing the most effective methods, techniques and procedures when required to complete job assignments.

• Cooperates with Facilities Manager and other employees to maintain equipment, parts and supplies. Makes recommendations to Facilities Manager regarding desired changes in operation and maintenance procedures.

• Keeps informed through periodicals, books, training seminars, on-the-job training and other sources and participates in approved training programs to further job knowledge.

• Records time of day, date, hours and/or minutes and materials expended on jobs and maintains files of pertinent records on machinery and equipment through the TMA equipment/work order database.

• Observes and practices accepted procedures in the care and use of equipment and tools. Observes safety regulations and practices.

• Communicates with Facilities Manager and co-workers to achieve understanding in a positive manner.

• May be called during off-duty hours.

• May be required to work any day of the week including weekends and holidays.

• Performs duties other than described due to extenuating circumstances.

• Must be self-directed and assume responsibility for timely completion of job responsibilities.

• Must be able to follow verbal and written instructions

• Will be required to take on-call weekends and evenings Other Functions-performed as needed

• This position may be assigned a specific mission to address in an emergency situation to assist in disaster response and recovery as part of the UPH Emergency Incident Command System. Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.

Qualifications

Education:

• High school graduate or equivalent.

• Completion of a trade school course or trade apprenticeship program preferred. Experience:

• Minimum of five years’ experience in industrial or commercial operations required.

• Must be familiar with plant operating techniques as applied to systems and equipment.

• Hospital experience is preferred. License(s)/Certification(s):

• Valid driver’s license when driving any vehicle for work-related reasons.

• Boiler operator’s license at time of employment or must be obtained within the first year of employment.