Business Systems and Integrations Analyst

Job Description

Job Description

Business Systems and Integrations Analyst

Department: Operations

Reports to: Operations Manager

Location: HQ Superior, CO

Salary Range: $90K-$120K

POSITION SUMMARY

This role partners with business leaders across Operations, Finance, Sales, Customer Service, and Engineering to improve how work gets done. By understanding business processes and operational challenges, the Business Systems and Integrations Analyst designs and supports technology solutions that improve efficiency, data quality, scalability, and user experience across Magswitch's global operations. This is a hands-on role. The right person must be comfortable working directly in ERP, CRM, integration, EDI, and eCommerce systems to troubleshoot issues, configure solutions, validate data, support users, and manage outside consultants or vendors effectively

KEY RESPONSIBILITIES

• Own and continuously improve end-to-end system business processes that support Magswitch operations while partnering with business leaders to understand needs and translate them into effective technology solutions.

• Meet with business stakeholders to understand operational challenges, gather and document business requirements, recommend improvements, and translate business needs into scalable system solutions.

• Become a trusted technology partner to business leaders by proactively identifying opportunities to simplify work, eliminate manual processes, and improve system capabilities.

• Monitor and troubleshoot business system integrations to ensure reliable data flow across enterprise applications.

• Own the administration, configuration, and continuous improvement of our core business systems.

• Support user adoption and change management by developing documentation, training users, and providing ongoing support for business system enhancements

• Coordinate testing and validation of business system enhancements prior to deployment to ensure quality and successful implementation.

• Support master data governance by maintaining accurate business data and improving data quality across core business systems.

• Analyze business workflows, identify bottlenecks, and implement system improvements that reduce manual work and improve operational efficiency.

• Develop dashboards, KPIs, and operational reports that provide business leaders with actionable insights and improve decision-making.

• Evaluate emerging AI and automation tools and recommend practical solutions that improve productivity and business performance.

MINIMUM QUALIFICATIONS

• College degree in a related field or equivalent experience

• Minimum of three years of hands-on experience administering or configuring enterprise business systems (ERP and CRM), with strong understanding of system architecture, integrations, and backend functionality.

• Experience supporting integrations using middleware platforms such as MuleSoft, Celigo, SPS Commerce, or similar integration technologies.

• Experience managing technical vendors and system implementation projects

• Experience participating in ERP or business system implementations from requirements through deployment

• Hands-on experience with NetSuite or any related ERP

• Experience with Salesforce or related CRM systems

• Strong communication skills with both technical and non-technical teams

• Ability to learn business processes quickly

• Demonstrated curiosity and continuous learning

• Experience documenting business processes

Preferred Qualifications

• Experience supporting manufacturing or distribution environments with knowledge of Order-to-Cash, Procure-to-Pay, Inventory Management, or Supply Chain business processes preferred. Experience integrating eCommerce platforms with ERP systems

• Experience supporting user acceptance testing (UAT) and validating business system enhancements. Strong understanding of API-based integrations

• Strong SQL and data troubleshooting skills

• Experience documenting business processes, gathering business requirements, and developing functional solutions

TECHNOLOGY STACK

CORE PLATFORMS

• NetSuite ERP (multi-subscriber and multicurrency)

• Salesforce CRM

• MuleSoft Integration Platform

• SPS Commerce (EDI)

• Shopify eCommerce

• Ramp (Spend Management) Collaboration & Productivity

• Microsoft O365 ecosystem

• BOX document management

• AI

• Automation

• PLM

• Advanced Reporting & Analytics

COMPANY OVERVIEW

Magswitch is a global leader in magnetic lifting solutions. We design and manufacture advanced magnet technologies that help industrial and automation customers improve material‑handling safety and efficiency. Our products are widely used in automotive assembly and other automation heavy industries with manufacturing operations worldwide.

Compensation and Benefits

We offer a highly competitive compensation package designed to support your health, well-being, and financial security. Our comprehensive benefits include:

• Medical, dental, and vision insurance
• Retirement plan with 401(k) matching
• Paid time off
• Paid leave programs
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Basic and Voluntary Life insurance
• Short- and Long-term disability insurance
• Employee Assistance Program (EAP)
• Employee referral program
• Tuition reimbursement

In accordance with Colorado law, the salary range disclosed for this role represents a good-faith estimate of the base compensation. Actual compensation will be based on factors such as experience, skills, and qualifications.

Magswitch is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic. We comply with all applicable federal, state, and local nondiscrimination laws in every location where we operate. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, and termination.