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Customer Service Specialist

$17 - $19 per hour
Full-time

Richard's Kitchen Store

Job Description

Job Description

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation:

$17 - $19 hourly

Responsibilities:
  • Maintain customer accounts and update with new account information as needed
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
  • Reply to incoming calls from customers including products and service questions, general information, and complaints
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Record customer interactions and follow up on their experience with our company
Qualifications:
  • Display strong communication skills, active listening skills, and personal skills
  • Strong knowledge of customer interface and interaction
  • High school graduate, G.E.D. recipient, or equivalent
About Company
  • Established in Louisiana since 1977

  • Excellent reputation

  • Strong existing customer base

  • Upside growth potential

  • Opportunity to help shape the future of the company

  • Performance-based compensation

  • Leadership opportunities as the company grows

Vacancy posted 1 day ago
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