Dental Services Coordinator

Looking for:

-Proactive, motivated, solution-oriented, problem solving, organized multi-taskers.

-The Motivators, The Problem Solvers, The Optimists

-Eager, Humble and Intelligent

-Candidates who align with Core Values: Integrity, Professionalism, Excellence, Proactivity, and Teamwork that guides every interaction and decision.

-Candidates who align with our Mission to make a positive impact on people's lives through our dentistry.

Dental Services Coordinator

As a Dental Treatment Coordinator, you will play a key role in the success of our practice by assisting patients in navigating their treatment options, scheduling appointments, managing insurance verification, and ensuring a seamless patient experience from start to finish. You will be a vital part of the team, acting as a liaison between the dental providers and the patients.

Key Responsibilities:

*Treatment Planning: Work closely with the dentist and dental hygienists to provide patients with detailed explanations of recommended treatment plans, answering any questions they may have.

*Insurance Verification: Work with our verifications staff to get insurance benefits verified and assist with pre-authorizations to ensure coverage for necessary treatments.

*Financial Counseling: Help patients understand their financial responsibilities, offer payment options, and provide information about financing solutions when necessary.

*Scheduling Appointments: Coordinate and schedule patient appointments to ensure efficient flow and timely delivery of care.

*Patient Communication: Communicate effectively with patients to follow up on appointments, confirm treatment details, and resolve any issues or concerns.

*Documentation: Maintain accurate records and notes of patient treatment plans, insurance information, and financial agreements in the practice management software.

*Patient Advocacy: Advocate for the patient’s needs and preferences while ensuring the practice’s guidelines are followed.

*Collaborative Teamwork: Work alongside the front office staff, dental assistants, and clinicians to deliver the highest standard of patient care.

full-time $20 - $26 per hour

*Competitive salary, incentives and bonuses, and benefits package.

*Supportive and friendly team environment.

*Opportunities for career growth and development.

*Continued education and training in the latest dental procedures and

technologies.

• Bonus pay
• Employee discount
• Free parking
• Paid time off
• Referral program

Work Hours: Monday - Thursday 7:30am - 6:30pm

• Driver’s license

*Computer literate

*Experience with cloud based software and apps.

*Microsoft Word and Excel, and/or Google Sheets and Docs, and/or Pages and Numbers experience

*Great phone etiquette.

*Professional attitude.

• Cardiopulmonary resuscitation
• Dentrix
• Experienced Dental Receptionist / Admin (1+ years)
• Open Dental

Qualifications:

-1+ Years previous experience IN A DENTAL OFFICE, preferably in a treatment coordinator, or Specialty Treatment Coordinator role. We will also accept a minimum of 1 year experience as an above average dental front office, or dental insurance role.

-Knowledge of dental terminology, treatment procedures, and insurance processes and verbiage.

-Strong organizational skills with the ability to manage multiple tasks simultaneously.

-Excellent communication and customer service skills.

-Proficient in a dental software (Dentrix, Curve, Open Dental, etc).

-Familiarity with insurance verifications

-Understanding of dental insurance claims processing and End of Day processes.

-Ability to build rapport and establish trust with patients.

-High attention to detail and accuracy.

-A positive, can-do attitude and a team-oriented mindset is a MUST!

[1] Please apply through the Jobley application form

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[2] The office will contact you with the next steps.

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[3] Introductory Call Interview - 15-20 minutes

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[4] Zoom Interviews (two) - 30 minutes & 15 Minutes

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[5] In Person Interview - 60 minutes

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[6] Working Interview - between 4 to 8 hrs (PAID)

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[7] Job Offers extended

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.