Assistant General Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Health insurance

MFG (Market Fresh Gourmet) is a growing multi-concept restaurant group with 4 concepts currently located in Mishawaka, IN. Corndance Tavern, Bourbon and Butcher, Evil Czech Brewery, and Jess Latin Grill & Tequila Bar.
Carnegie Library Special Events is our private event space, seating up to 175 guests, located on the upper level of Jess.

Our butcher shop provides locally sourced meats, while our commissary kitchen produces house-made products for each of our restaurant locations.

With 4 different concepts in 3 locations, there is something for every personality!

Multi-unit & multi-concept management experience is a plus.

We are looking for an experienced and passionate Assistant General Manager to join our team.

As a restaurant AGM, you will be responsible for all aspects of the Front of House. You will assist the General Managers with day-to-day operations. You understand all areas of Front of House and have a passion to assist your team.

To be successful as a restaurant AGM, you should have excellent communication skills and a passion for customer service. You should be someone who leads by example in how you interact with your FOH team, BOH team, and guests.

You will also assume a variety of responsibilities and duties, such as assisting with recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

• Manage and oversee restaurant operations
• Use of R365 for day-to-day operations
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Assist in planning new and updating existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage the restaurants tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salaried staff
• Hire new employees
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies, including small wares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Respond to all incoming requests via email or social media.

JOB REQUIREMENTS:

• Ideally, 2+ years of experience as a Restaurant supervisor
• Food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software (R365, Aloha, Triple seat)
• Experience in event planning
• Strong leadership, motivational, and people skills
• Good financial management skills
• Critical thinking and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Culinary school diploma or BS degree in Business Administration or equivalent experience

Complete our short application today!