Senior Operations Manager: Call Center Excellence & Growth
IntouchCX
IntouchCX is seeking a Senior Operations Manager to drive performance and operational excellence across our client programs. You will lead staffing, training, and process improvements in a fast-paced outsourcing environment. Ideal candidates have 5–7 years of management experience in call center environments, a business degree, and strong budgeting and reporting skills. You will collaborate with multiple departments, lead KPI analyses, and ensure SLA targets are met. #J-18808-Ljbffr IntouchCX
Vacancy posted 2 days ago
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