Senior Scrum Master

Two PNC Plaza (PA374)

Full time

R226543

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Scrum Master within PNC's Lending Tech organization, you will be based in Pittsburgh Pa.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

As a Scrum Master / IT Project Manager, this role is responsible for driving the successful delivery of technology initiatives through a balanced blend of traditional project management and Agile Scrum practices. The position emphasizes execution, delivery management, and stakeholder coordination, while also supporting Agile teams through Scrum ceremonies and continuous improvement.

This role is best suited for an experienced Scrum Master who is comfortable operating with a 70% Project Manager focus and 30% Scrum Master focus in a complex, regulated enterprise environment.

Key Responsibilities

Project Management (Approximately 70%)

• Lead end-to-end IT project planning and execution, including scope, schedule, budget, risks, and dependencies

• Develop and maintain project plans, timelines, and delivery roadmaps

• Track milestones, manage issues and risks, and escalate as needed

• Coordinate across technology, business, and vendor teams to ensure on-time delivery

• Provide clear, consistent status reporting to stakeholders and leadership

• Ensure compliance with PNC governance, SDLC, and risk management standards

Scrum Master Responsibilities (Approximately 30%)

• Serve as Scrum Master for Agile teams, ensuring adherence to Scrum principles and best practices

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives

• Remove impediments and support teams in delivering sprint commitments

• Partner with Product Owners to support backlog readiness and sprint execution

• Promote continuous improvement and Agile maturity across the team

Preferred Qualifications

• Scrum Master Certification (CSM, SSM, or equivalent)

• Proven Scrum Master experience supporting Agile delivery teams

• Strong IT Project Management experience, managing technology initiatives from initiation through delivery

• Demonstrated ability to balance traditional project management and Agile Scrum responsibilities

• Strong organizational, communication, and stakeholder management skills

• Experience working in enterprise technology environments, preferably within financial services

Nice-to-Have Qualifications

• PMP or other project management-related certifications or training

• Experience working in regulated or highly governed environments

• Strong problem-solving and decision-making skills

• Ability to influence without authority and drive alignment across teams

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Agile Methodology, Agile Project Management, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Project Management, Project Management Services, Scrum, Scrum (Agile), Software Testing

Competencies

Agile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.

Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.

PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page ( .

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