Background Screening Agent
SGA Inc.
Background Screening Agent
Software Guidance & Assistance, Inc., (SGA), is searching for a Background Screening Agent for a contract assignment with one of our premier investment management clients in Wilmington, DE. This is a hybrid role with 4 days per week onsite. The ideal candidate will have experience in HR operations, onboarding, background screening, employee compliance, or a similar operational environment where attention to detail, process adherence, and strong judgment are critical. This team manages a high volume of sensitive and regulated work, so candidates should be comfortable working within established controls while maintaining a strong client service mindset.
Required Skills:
- Experience managing background screening, onboarding, compliance, verification, or other employee lifecycle processes.
- Strong attention to detail and the ability to accurately handle high-volume, process-driven work.
- Sound judgment when reviewing information, identifying risks, and escalating appropriately.
- Excellent communication skills and the ability to work directly with candidates, employees, and stakeholders.
- A continuous improvement mindset and examples of streamlining processes or improving the user experience.
- Experience working in complex or highly regulated environments where confidentiality and documentation are important.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.
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