ER Facility Administrator/Nurse Manager - Denton Razor Ranch
TotalCare
- ER Facility Administrator/Nurse Manager – Denton Razor RanchDenton - Razor RanchFull TimeApply for This Position## About This PositionThe Facility Administrator/Nurse Manager is responsible for all facility operations at TotalCare Emergency Room at Denton Razor Ranch. Works closely with all departments to develop, improve, implement, and maintain clinical and administrative processes.## Job DescriptionTotalCare is a leading healthcare provider dedicated to delivering exceptional patient care across our Freestanding Emergency Rooms, Family Practice Clinics, and Behavioral Health Center. Guided by our core value of going the second mile, we put our faith into action by loving and honoring our patients at every opportunity. Our goal is for every patient to feel truly cared for, experience compassionate treatment, and leave with an unforgettable experience. We pride ourselves on teamwork, integrity, and innovation, ensuring our employees feel supported and valued every day.## Responsibilities* Responsible for the direction of the Emergency Center staff. Supports and empowers staff to embrace TotalCare's mission and values* Oversees the Front Office, Nursing, Pharmacy, Laboratory, and Radiology efforts and complies with risk management/quality assurance, environment of care/life safety, and infection control* Develops short and long-term goals for each department* Prepares schedule to maintain adequate staff levels that meet unit requirements* Acts as Safety Officer and ensures the building and properties are up to appropriate safety and cleanliness standards are well maintained* Oversees that appropriate stock of supplies, medication, and disposable goods within the facility are maintained at all times* Leads the resolution of customer complaints and concerns by diffusing upset customers, offering service recovery when appropriate, providing action plans and staff education, and documenting per DSHS guidelines* Creates a culture of exemplary customer service, leading by example, and providing constant mentoring and coaching to clinical staff* Demonstrates an ability to be flexible, organized, and function under stressful situations. May be required to work outside of traditional work hours to meet the overall demands of the job and take calls after work hours. Will participate in the on-call schedule in conjunction with other management members* Hold monthly facility meetings and daily huddles to ensure effective communication for all teams/shifts* Other duties as assigned or requested by the supervisor or other members of the Executive Team## Requirements* Ability to read, write, and speak English to converse with patients* Knowledge of how to operate basic office equipment such as a multi-line phone, computer, printer/copy/fax/scanner machine* Able to maintain a polite and professional demeanor while providing excellent customer service* Strong judgment and leadership skills, as well as the ability to be a high-functioning team player* Detail-oriented with exceptional interpersonal communication skills* Knowledge of OSHA, HIPAA, and CLIA standards and requirements* Ability to accurately read and write medical terminology* Ability to multitask and work independently in a clinical setting using sound judgment in a high-pressure environment while maintaining excellent patient care and customer service## BenefitsHealth insuranceDental insuranceVision insurance## Schedule* Full-time## Education & Certifications* Management/Leadership experience of at least three years* Graduate of an accredited school of nursing (Master of Science in HealthCare Management)* At least four years of registered nurse and/or emergency room nursing experience* Current RN license and licensed to work in the state of Texas* CPR/BLS Certification required* ACLS Certification required* PALS Certification required* TNCC preferred but not required* ENA preferred but not required* ENPC preferred but not required### Work LocationIn person - 2405 W. University Blvd. Suite 100, Denton, TX 76201### Supervisory ResponsibilityProvides direct supervision to the front office staff, MAs, LVNs, RNs, radiology personnel, pharmacy and their relative managers/supervisors.## Physical DemandsMust be able to bend, lift, twist, sit and/or stand/walk for up to 12 hours daily. Communicate with patients who have inquiries; must be able to exchange accurate information. Must be able to move between work areas, office machinery, patient exam rooms and to other various locations throughout the facility. Must be able to see the computer screen and be able to participate in training classes where computer screens are referenced or by handouts and/or hands-on training.## Work EnvironmentNo adverse environmental conditions; position is located indoors. Physical exertion in addition to hazardous work conditions; this position involves exposure to blood, bodily fluids or tissues as well as airborne contagions. Proper PPE is provided for employee protection.Travel Requirements: Travel between TotalCare facilities for meetings, training sessions or shift coverage may arise and is considered within the scope of this position.TotalCare has the discretion to change or modify this job description and/or assign or reassign duties at any time with or without advanced notice.Job Category: ER Facility Administrator/Nurse ManagerJob Type: Full TimeJob Location: Denton Razor Ranch
- J-18808-Ljbffr TotalCare
Vacancy posted 4 days ago
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