ERP Product Lifecycle Management Business Partner (Solution Architect BP)

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The Position Roche is seeking a technical ERP Product Lifecycle Management Business Partner to join the Informatics ERP Team at Roche.

In this role, you will partner closely with business stakeholders across Roche Diagnostics and Roche Diabetes Care to drive technical solution design and digital transformation initiatives spanning Enterprise Resource Planning (ERP) and Product Lifecycle Management (PLM) capabilities.

The successful candidate will act as a technical solution lead and trusted advisor between business functions and Informatics teams, ensuring that enterprise architectures and solutions align with operational, regulatory, product development, and manufacturing objectives across the Diagnostics and Diabetes Care portfolio.

Must be willing to work onsite in Indianapolis

The Opportunity: This role requires strong cross-functional engagement, hands‑on PLM / ERP technical architecture knowledge, and the ability to translate complex business requirements into scalable technology solutions and integrations.

Key Responsibilities

• Business Partnership & Stakeholder Engagement Serve as the primary Informatics business partner for ERP and PLM initiatives within Roche Diagnostics and Roche Diabetes Care.
• Build strong relationships with stakeholders across R&D, Manufacturing, Supply Chain, Quality, Regulatory, Commercial, and Operations teams.
• Facilitate technical alignment between business strategy and enterprise technology roadmaps.
• Drive effective communication between business users, solution architects, vendors, and delivery teams.
• ERP & PLM Strategy and Delivery Lead and support technical ERP and PLM transformation initiatives across Diagnostics and Diabetes Care.
• Identify opportunities for technical process optimization, data model harmonization, and digital innovation.
• Translate business requirements into functional and technical system architecture and solution designs.
• Support implementation, enhancement, technical integration, and lifecycle management of enterprise ERP and PLM platforms (specifically PTC Windchill and/or SAP PLM).
• Participate in global PLM initiatives and projects, ensuring technical consistency and scalability of solutions across Roche divisions.
• Provide technical support for system testing, validation, and compliance in accordance with regulated industry standards (e.g., GxP).
• Troubleshoot technical issues, provide Tier‑3 end‑user support, and contribute to continuous improvement efforts.
• Collaborate with enterprise architecture and data governance teams to ensure scalable, integrated and compliant solutions.
• Diagnostics & Diabetes Care Support Partner with Roche Diagnostics business units to support product development, manufacturing, and quality processes.
• Support Roche Diabetes Care initiatives involving connected devices, product traceability, regulatory compliance, and lifecycle management.
• Ensure systems and processes support global healthcare and medical device regulations.
• Governance & Compliance Ensure ERP and PLM solutions comply with Roche quality standards, cybersecurity policies, and regulatory requirements.
• Support technical validation activities and documentation in regulated environments.
• Participate in governance boards, release planning, and portfolio prioritization activities.
• Change Management & Continuous Improvement Support organizational change management activities related to ERP and PLM technology adoption.
• Develop and deliver stakeholder engagement and training strategies.
• Drive continuous improvement through metrics, feedback, and operational excellence practices.

Who you are (Required Qualifications)

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, Business Administration, or related discipline.
• 10+ years of experience in ERP, PLM, or enterprise systems solution architecture, configuration, or technical business partnering roles.
• Hands‑on technical understanding and practical experience with PLM ecosystems—specifically PTC Windchill PLM and/or SAP PLM — alongside ERP platforms such as SAP S/4HANA.
• Strong understanding of SAP integration with modules like MM (Materials Management), PP/PI (Production Planning and Execution), PM (Plant Maintenance), QM (Quality Management), and SD (Sales& Distribution).
• Strong understanding of Business processes in Customer Services Area and how these are captured in SAP objects (Installed Base, Equipment Maintenance) Technical experience supporting manufacturing, supply chain, product development, engineering change management or quality processes.
• Proven ability to work across global, matrixed organizations.
• Strong analytical, solution architecture, communication, and stakeholder management skills.
• Experience operating in regulated industries such as healthcare, medical devices, diagnostics, or pharmaceuticals.

Preferred Qualifications

• Experience within Diagnostics, Medical Devices, or Diabetes Care environments.
• Hands‑on knowledge of product lifecycle management processes including design control, engineering change management, BOM management, and product master data governance.
• Familiarity with Agile delivery methodologies and product‑centric operating models.
• Experience with system integrations between ERP, PLM, MES, QMS, and related enterprise platforms using REST/SOAP APIs, middleware, or ETL tools.
• Understanding of GxP, FDA 21CFRPart11/820, ISO13485, and other healthcare regulatory frameworks.

Desired Competencies

• Technical architecture vision and business acumen
• Strong collaboration and influencing skills
• Ability to navigate complex technical enterprise environments
• Customer‑focused mindset
• Continuous improvement orientation
• Strong technical leadership, strategic thinking and facilitation capabilities

Must be willing to work onsite in our Indianpolis location. Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of Indianapolis is between $108,700-$201,900. Actual pay will be determined based on experience, qualifications, geographic location, and other job‑related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits #RDT2026

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.