American Girl Restaurant Host (part-time)

Opportunity The Host is located at the AG Retail Flagship Los Angeles location and reports directly to the Café Manager. This position is responsible for greeting and seating restaurant guests, managing reservations, and working with the restaurant team. If you thrive in a high‑pressure, fast‑paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we want to hear from you. Responsibilities Greets guests promptly and provides timely seating by maintaining accurate waitlists while maximizing seating capacity. Manages large crowds in a professional manner and resolves challenging service situations diplomatically. Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music, and table placement. Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team. Shares information on the store and restaurant events with guests. Utilizes Zomato reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions. Initiates training opportunities with restaurant staff. Assists restaurant staff as needed in providing an outstanding dining experience. Qualifications Experience as a restaurant host, hotel concierge, or related customer service position, preferred. Computer skills including reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred. Experience working with children, preferred. Must be able to work a flexible schedule, including nights, weekends, and holidays. Equal Opportunity Employment Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, or any other basis protected by applicable federal, state or local law. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. #J-18808-Ljbffr Mattel, Inc.