Public Liability and Loss Recovery Program Coordinator

​ Job Req ID: 893 Division: RM: Public Liability & Loss Recovery Salary Range: $159,661.00 to $159,661.00 Job Type: Unclassified Business Area: Risk Management Personnel Area: Risk Management Closing Date: 07/07/2026

Under the direction of the Public Liability and Loss Recovery Program Manager, the Public Liability and Loss Recovery Program Coordinator is responsible for assisting in managing the Public Liability and Loss Recovery Programs. Both Programs have in-house Claims Representatives. The Public Liability Program handles non-litigated claims filed against the City and supports the City Attorney’s Office in handling litigated claims. The Loss Recovery Program pursues recovery of monies from responsible third parties for damage caused to City property as well as injuries to City personnel and handles first party claims with the City’s insurers. The position is responsible for evaluating the City's exposure to loss and potential risks from its operations and activities; establishes policies and ensures conformance of program operations to established standards; reviews major and controversial cases; recommends methods to reduce or eliminate potential losses and risks to the City; reviews and recommends strategies to enhance safety functions and compliance with safety regulations; provides technical expertise in evaluating contracts; ensures compliance with reporting guidelines of excess insurers; develops close working relationships with stakeholders to develop and implement mitigation strategies; reviews and evaluates the work performance of subordinates; and performs other duties as assigned. Key Areas of Responsibilities: Manage and oversee the day-to-day business administration of the Public Liability and Loss Recovery Programs and supervises a staff of up to 34 employees; including the evaluation of staffing levels, assignments, workload and employee performance; Develop policies, procedures, and objectives of Public Liability and Loss Recovery Programs; Review the work of actuarial consultants for the Public Liability Program; Tracks the Programs’ goals, objectives, priorities and actions to be accomplished; Performs studies and analysis as needed for the Public Liability and Loss Recovery Programs to establish performance criteria and management reports and monitors compliance; Represents the Department at meetings and appears before the City Council and committees as requested; serves as an information source and provides necessary and relevant input to the City's overall risk management program; Report on claim expenditures and recoveries for the Public Liability and Loss Recovery Programs; Analyzes, recommends and implements modifications of department's standards, policies and procedures. Serves as liaison for audits related to the Public Liability Program; Serves as the back-up to the Public Liability and Loss Recovery Program Manager; Coordinates and monitors responses to California Public Records Act (CPRA) requests related to the Public Liability and Loss Recovery Programs; Minimum Requirements: Possession of a Bachelor’s Degree in Public Administration, Business Management, or a related field; and Five (5) years of full-time experience in the investigation and adjustment of general and automobile liability, bodily injury and property damage claims, preferably in the public sector. At least 2 years of the qualifying experience must have been at the supervisory-level overseeing professional-level subordinates. A valid California Class C Driver License may be required at the time of hire. Benefits: The City offers a robust benefits package that includes: Defined retirement plan, including pension reciprocity, dependent on an employee’s eligibility status (new hire, rehire, etc.). A wide variety of cafeteria-style health and wellness plans or in-lieu cash waiver. 11 paid City holidays per calendar year and 1 floating holiday per fiscal year. Approximately 176 hours of paid annual leave for an employee’s first 15 years of service, and approximately 216 hours for 16+ years of service. Up to 24 hours of paid discretionary leave per fiscal year. Up to 320 hours of paid Parental Leave per childbirth or placement of a child. Up to 40 hours of paid Bereavement Leave per fiscal year. Tuition reimbursement up to $2,000 per fiscal year, and complimentary LinkedIn Learning professional development opportunities. Free transit pass (including MTS Trolley, MTS Bus, and all Rapid and Rapid Express bus services). Access to premier City golf courses at a discounted rate. Reduced-rate fitness center memberships. City-paid life insurance. For additional details, please review the Benefits Summary for Unclassified Employees (Download PDF reader) or contact the Benefits Division of the Risk Management Department at View phone number on click.appcast.io. The Department: The City of San Diego's Risk Management Department is dedicated to ensuring the well-being of employees and the public by reducing risk exposure and fostering a culture of health and safety. The department administers claims, employee benefits, and loss control measures to provide optimal services to City employees and the community. It collaborates with City departments to identify, mitigate, and manage risks effectively, safeguarding both human and financial resources. The department offers central risk management services, including workers’ compensation claims management, flexible benefits, employee savings plan administration, public liability claims management, loss recovery, loss prevention, and insurance program oversight. By providing data on workers’ compensation and public liability claims, the department helps City departments monitor liability exposures and implement improvements. For more information, please visit this link. The City: With more than 1.4 million residents, the City of San Diego is the eighth largest city in the United States and the second largest in California. The City of San Diego’s strong economy, diverse population, great educational institutions, unsurpassed quality of life, and world-renowned location make it the ideal place to work, live, and play. With its great weather, miles of sandy beaches, and major attractions, San Diego has something to offer for everyone. The City’s Mission, as stated in the Strategic Plan is “Every day we serve our communities to make San Diego not just a fine city, but a great City.” The City’s Vision is "Opportunity in every neighborhood, excellent service for every San Diegan". As one of the region’s largest employers, the City of San Diego employs nearly 13,000 highly dedicated employees and has a combined Fiscal Year 2026 operating and capital budget of approximately $5.65 billion. Additional information about the City of San Diego can be found on the City’s website. Pre-Employment Requirements and Screening Process: Employment offers are conditional, pending the results of all screening processes applicable to the position. All the processes required by the City of San Diego must be successfully completed before employment begins. Please refer to the City’s pre-employment requirements and screening process webpage for additional information. Nothing in this job posting constitutes or should be construed as part of an express or implied contract for employment with the City of San Diego. Resumes will be screened according to the qualifications outlined above and the most qualified candidates will be invited to interview. The City of San Diego has an active Equal Opportunity/ADA Program for employment and vigorously supports diversity in the workplace.