Guest Experience Lead

Overview Join to apply for the Guest Experience Lead role at McDonald’s . Responsibilities Lead the guest experience: Check in with guests and make sure they are enjoying themselves. Be the solution: Handle guest concerns and provide resolution to their satisfaction. Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment. Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features. To Be Successful In This Position, You’ll Need A humble and hospitable demeanor; Passion for helping and serving others (customers and fellow team members); A desire to learn and grow; and The ability to communicate effectively and anticipate customer needs. Perks & Benefits Competitive pay from $14.75 per hour – $16.76 per hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* Available to full-time employees in select locations. And much, much more! Role impact Lead the guest experience: Check in with guests and make sure they are enjoying themselves. Be the solution: Handle guest concerns and provide resolution to their satisfaction. Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment. Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features. Equal Employment Opportunity and Our Value of Inclusion McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io Seniority level Entry level Employment type Full-time Job function Other Industries Restaurants #J-18808-Ljbffr