Service Advisor
Vision Ford-Lincoln
Job Description
Job Description
⚙️ Service Advisor???? Location: Vision Ford Lincoln – Wahpeton, ND
???? Employment Type: Full-Time
???? Compensation: Base + Commission
Vision Ford Lincoln is looking for a customer-first, detail-driven Service Advisor to join our high-performing service team! You’ll be the trusted guide for our customers—helping them understand their vehicle’s needs, recommending solutions, and ensuring every visit is smooth, efficient, and positive. ????✨
Your ability to communicate clearly, stay organized, and create confidence will directly contribute to the level of service our customers expect from the Vision brand. ????
???? What You’ll Do:- ???? Welcome and assist customers with professionalism and care
- ???? Listen to concerns and document repair needs accurately
- ???? Translate technical information clearly and honestly
- ???? Keep customers updated throughout their vehicle’s visit
- ????️ Collaborate with techs to ensure timely service
- ???? Upsell maintenance plans, warranties & service specials
- ✅ Finalize repair orders and ensure full customer satisfaction
- ???? Follow up after service to build long-term relationships
Requirements
???? What You’ll Need:- ????️♂️ Prior Service Advisor or customer service experience (preferred)
- ???? Strong communication + problem-solving skills
- ???? Ability to handle a fast-paced environment with ease
- ???? Basic understanding of vehicle systems and repairs
- ???? Comfort with computers and DMS (CDK, Reynolds, etc., a plus)
- ???? High school diploma or equivalent (some college a bonus)
- ???? Valid driver’s license & clean driving record
Benefits
???? What We Offer- ???? Competitive Pay (Hourly plus Commission, monthly and/or quarterly performance bonuses)
- ???? 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional
- ????️ Retirement plan with Company Match
- ???? Paid Training & Certification
- ????️ Paid Time Off + Holidays
- ???? Employee discounts on vehicles, service, and parts
- ???? Positive Team Culture with real career growth
Vacancy posted 16 days ago
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