Hotel Room Attendant
Holiday Inn Express Knoxville Downtown
Kana Hotel Groupsmission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the a member of our team you will be expected to contribute your talents and energies to improve the environment and quality of the company as well as the companys return you will be given opportunities to grow and advance in your career.
Kana Hotel Group is proud to offer the following benefits:
- Medical
- Vision
- Dental
- 401K
- Immediate Pay- earned wage access!
- Vacation time
- Sick time
- Holiday pay
- Bonus opportunities
- Brand-specific employee discounts
- Long term/short term disability
- Life insurance
Primary Responsibilities
Loading housekeeping carts with all necessary supplies
Turns off all electricity (heating or cooling set to fan or cool setting)
Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
Turns off all lights strips beds & drops all dirty linens to the laundry on all new checked-out rooms immediately
Cleans the cart & ensures that all bottles are correctly labeled
Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.
Obtains executive housekeepers signature on his/her work assignment sheet
Vacuums & sweeps carpets & floors
Dust & clean room decorations appliances & structural surfaces (i.e. wall fixtures window sills vents etc.)
Clean showers tubs sinks and bathroom items; removes used guest amenities & supplies
Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens
Report lost & found articles maintenance problems or special room problems (i.e. pets in the room) to a supervisor
Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
Maintain cleanliness of storage rooms & stocks cart
Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
Record room status on work assignment sheets
Other duties as assigned
Education/Experience
Previous housekeeping experience required
Attention to detail
Previous customer service experience
Ability and flexibility to work weekends and holidays
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
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