Countersales|Forklift Operator

Job Description

Job Description

We are seeking a dependable, customer-focused Counter Sales / Forklift Operator to join our team. This position combines customer service and sales responsibilities with warehouse and forklift operations to support the daily success of our branch.

• Assist contractors, utility crews, and walk-in customers with product selection and order fulfillment.
• Process customer orders, quotes, invoices, and payments accurately.
• Answer incoming calls and respond to product, pricing, and availability inquiries.
• Build and maintain strong customer relationships through exceptional service.
• Recommend products and solutions based on customer needs.
• Collaborate with warehouse and delivery teams to ensure timely order completion.

• Safely operate forklifts and material handling equipment.
• Load and unload customer vehicles, delivery trucks, and incoming shipments.
• Pull, stage, and verify orders for accuracy.
• Receive inventory and stock materials in designated locations.
• Maintain a clean, organized, and safe warehouse and yard.
• Perform routine equipment inspections and report safety concerns.
• Follow all company safety policies and OSHA guidelines.

✅ Previous customer service, counter sales, warehouse, or distribution experience preferred

✅ Forklift operating experience required

✅ Forklift certification preferred (or ability to become certified)

✅ Strong communication and organizational skills

✅ Basic computer skills and ability to learn inventory/order management systems

✅ Ability to work independently and as part of a team

✅ Dependable attendance and strong work ethic

• Frequently lift, carry, push, and pull up to 50 lbs.
• Stand, walk, bend, and reach throughout the workday.
• Work indoors and outdoors in varying weather conditions.
• Safely operate forklifts and other warehouse equipment.

• Health, dental, and vision insurance
• Career advancement opportunities
• Stable, growing company
• Team-oriented work environment
• Temp-to-hire opportunity with a clear path to permanent employment
• Once hired permanently, employees are eligible for a monthly performance bonus program ranging from $500-$1,000 per month

You should be proficient in:

• Shipping/Receiving
• Warehouse Experience
• Loading and Unloading Vehicles
• Tape Measure Reading
• Precision Measurement & Inspection
• Excellent Communication Skills

Machines & technologies you'll use:

• Forklifts