Insurance Customer Service Representative
ALLSTATE: Sandoval Insurance & Financial Services Inc.
Benefits:
401(k)
Competitive salary
Opportunity for advancement
Customer Service Representative (CSR) – Insurance
Supreme Insurance Agency | Allstate | Southern California
This is not a call-center CSR role. This is a career opportunity with growth, bonuses, and commission potential.
Supreme Insurance Agency is one of the most successful Allstate agencies in Southern California, and we are expanding our service team. We’re looking for a detail-oriented, customer-focused Customer Service Representative who takes pride in helping clients, retaining business, and earning more by doing great work.
Why This Role Is Different
Most customer service roles are hourly with no upside. At Supreme Insurance Agency, your performance is rewarded.
✅ Competitive hourly or salary pay ✅ Monthly & quarterly retention bonuses ✅ High commission on policies you write yourself ✅ Supportive, professional, team-first culture ✅ Stable book of business—not constant chaos ✅ Clear path to growth and increased responsibility
If you care about customers and like being rewarded for doing things right, you’ll thrive here.
What You’ll Do
Service existing Allstate clients (policy changes, billing, coverage questions)
Build strong relationships that drive retention and referrals
Identify coverage gaps and write additional policies when appropriate
Assist with renewals, endorsements, and account reviews
Maintain accurate documentation and compliance standards
Deliver a high level of professionalism and care on every interaction
Who We’re Looking For
Property & Casualty license preferred (or willingness to obtain quickly)
Prior insurance or customer service experience strongly preferred
Strong communication and organizational skills
Detail-oriented, reliable, and team-focused
Comfortable identifying sales opportunities without pressure tactics
Someone who values consistency, integrity, and growth
Compensation & Benefits
Competitive pay Monthly & quarterly retention bonuses High commission on policies you personally write Performance incentives and advancement opportunities Training, support, and long-term career development
About Supreme Insurance Agency
Supreme Insurance Agency is a high-performing Allstate agency built on service, accountability, and results. We believe exceptional customer service is the foundation of long-term success—and we invest in people who take that responsibility seriously.
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