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User Support Assistant I, Help Desk - Fashion Institute of Technology

Fashion Institute of Technology

Location: New York, NY Category: Staff Job Type: Full-time Posted On: Thu Aug 27 2026 Job Description: The User Support Assistant I provides reliable and timely Tier 1 technical and customer support to FIT students, faculty, and staff through in-person, telephone, email, chat, and other support channels. The position troubleshoots hardware and software issues, supports classroom and laboratory technology, manages help desk tickets, and assists with the operation and maintenance of computing and A/V environments. The position also provides event support, assists with equipment installations and deployments, supports student workers, and contributes to documentation, training, and IT initia... more... #J-18808-Ljbffr Fashion Institute of Technology

Vacancy posted 5 days ago
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