Global Security Operations Specialist - West Coast

Global Security Operations SpecialistThis role is categorized as hybrid and is based at the Mountain View Technical Center. The successful candidate is expected to work on-site at the Mountain View Technical Center a minimum of three days per week. Bay Area operations, including Mountain View, Sunnyvale, and San Francisco operations, are planned to consolidate at the Bay Area Technical Center (BATC) in Palo Alto, with the move currently targeted for 2027. The successful candidate should be prepared to support operations before, during, and after the move. The candidate will be expected to be at BATC at minimum three days per week upon opening. The role supports assigned GM locations in the United States and may require travel to sites including BATC, Seattle, Pasadena Design, Rancho Cucamonga CCA, Reno CCA, and other designated West Coast GM locations, including California and Washington sites. Travel is expected to be up to 10%. Coverage may expand to additional Western-region locations as business needs evolve.The RoleAs a Global Security Operations Specialist, you will lead and provide quality-assurance oversight for contracted site security teams supporting assigned GM locations. You will help ensure that security and fire protection operations are effective, compliant, risk-based, and aligned with GM global policies and site-specific procedures. You will partner with site and business leadership to identify and mitigate security risks, support incident and emergency response, strengthen operational readiness, and drive continuous improvement. You will also work with Global Security, Investigations, Security Technology, Workplace Safety, Medical, Communications, Human Resources/Labor Relations, and other stakeholders to support a safe and secure workplace.Key ResponsibilitiesProvide direction, leadership, and quality-assurance oversight to contracted security teams and site security leaders at assigned GM locations.Conduct and support quality audits, site reviews, and compliance assessments to verify alignment with the GM Global Security Manual and site-specific Standard Operating Procedures.Partner with site leadership and key stakeholders to implement effective security and fire protection measures and address emerging risks.Evaluate security staffing levels and service coverage, identify gaps, and support timely corrective action to meet GM requirements.Coordinate the completion of annual site security vulnerability assessments; communicate findings, risks, and recommendations to leadership; and support corrective-action tracking through closure.Support the implementation and execution of Emergency Response Plans and coordination with Emergency Response Coordinating Teams.Ensure security incidents are reported, documented, escalated, and communicated in accordance with applicable procedures.Lead or support After Action Reviews following significant incidents, identify recurring trends, and communicate and track corrective actions through completion.Partner with GM Investigations teams to maintain awareness of incidents and support timely follow-up.Partner with the GM Security Technology team to identify opportunities for security-system upgrades based on lifecycle needs, risk reduction, operational effectiveness, and efficiency.Provide recommendations to site leadership on security and fire protection operations, policies, procedures, and technology applications.Research and recommend security best practices and other initiatives that improve risk management, compliance, service quality, and operational readiness.Initiate and support continuous-improvement activities that promote high-quality, cost-effective security and fire protection services.Communicate significant security issues, risks, trends, assessment results, and improvement opportunities to Global Security leadership and relevant stakeholders.Promote engagement, capability development, and security and safety excellence among site security leaders and teams.Required QualificationsBachelor's degree or equivalent experience in security management, emergency management, public safety, or a related field.At least five years of progressively responsible experience in security operations, including experience with threat and risk management, workplace violence prevention, security and fire protection technology, and quality assurance for contracted services.Experience supervising, leading, or providing operational direction to security personnel or contracted security teams.Working knowledge of video surveillance, access-control, and other physical-security systems.Ability to facilitate the implementation of corporate policies, standards, and best practices related to security, fire prevention, emergency preparedness, and risk mitigation.Proficiency with Google Workspace and the ability to prepare clear written reports, presentations, and business communications.Strong communication, analytical, planning, organizational, stakeholder-management, and project-management skills.Ability to travel up to 10% to support assigned GM locations.Preferred QualificationsBachelor's degree in security, fire protection, emergency management, or a related field.Experience supporting enterprise-wide or regional security programs and initiatives.Experience conducting vulnerability assessments, compliance reviews, quality audits, and corrective-action tracking.Experience supporting manufacturing, warehousing, design, or other complex industrial operations.Experience with Avigilon and Lenel security systems.Success in This RoleSuccess in this role will be demonstrated by consistent compliance with GM security standards, effective contracted security services, timely identification and mitigation of site risks, complete and actionable incident follow-up, strong emergency-response readiness, appropriate security staffing, and measurable continuous improvement across assigned locations.