Customer Care Associate - Night Shift

Job Description

Job Description

Join Baton Rouge's Best - Where Work Feels Like Fun!

Ready to actually enjoy going to work? We've been named one of Baton Rouge's Best Places to Work for 5+ years-and we're still growing! This is your chance to join a high-energy, people-first team where your effort matters, your growth is real, and every day brings something new.

Why You'll Love It Here!

• Fun Comes Standard - We believe work should be energizing and enjoyable. From team camaraderie to daily wins, we create an environment where people genuinely love showing up.
• Compassion Drives Us - We treat our customers-and each other-with respect, empathy, and care. You'll be part of a team that always looks out for one another.
• Proactive Mindset - We don't wait-we take action. Whether it's helping a teammate, solving a problem, or stepping up for a customer, initiative is celebrated here.
• We Create Amazing Results - Excellence is our standard. From customer service to store operations, we take pride in delivering results that stand out across Baton Rouge.

Teamwork That Wins

- We succeed together. You'll be surrounded by motivated, supportive people who lift each other up.

Growth You Can Count On

- This isn't just a job-it's a path forward. We invest in your development with real opportunities to advance.

What You'll Do

• Deliver Standout Customer Service - Bring the Fun and Compassion -be the friendly face customers remember and go above and beyond every time.
• Run Smooth Transactions - Stay Proactive by keeping lines moving and ensuring accurate, seamless purchases.
• Keep Things Looking Sharp - Take pride in your space-maintain a clean, stocked, and welcoming store that reflects our high standards.
• Support Daily Operations - Jump in where needed and help the team Create Amazing Results every shift.
• Resolve with Confidence - Handle customer concerns with empathy, professionalism, and a solution-first mindset.

Food Service Responsibilities

• Prepare & Serve with Care - Deliver quality with every meal-combining speed, accuracy, and attention to detail.
• Maintain High Standards - Be knowledgeable, consistent, and committed to excellence in every item served.

What we are looking for

• 1–2 years of customer service or retail experience
• Strong communication and teamwork skills
• A positive, proactive attitude
• Ability to stay calm and focused in a fast-paced environment
• Must be 18+
• Weekend & holiday availability

What You Get

Competitive Pay

• Customer Care Associates $15/hour (full-time & part-time)
• +$1.50 overnight shift differential
• Assistant Managers (range 50k – 65k per year) *
• Store Managers (range 70k – 85k per year) *
• Generous Benefits Package: Full-time employees receive paid time off (40 hours in their first year), increasing with tenure
• Tuition and Professional Development reimbursement
• Medical, Dental, Vision and Supplementary benefits

* Total compensation depends on number of hours worked

More Than a Paycheck

• Promotional incentives
• Employee Perks: Free car washes and discounted oil changes
• Real growth opportunities
• A team that values Fun, Compassion, Proactive thinking, and Amazing Results

Certificates & License

• Must have or be able to obtain a Louisiana State and East Baton Rouge Parish liquor license and bar card.

Ready to Join the Team?

If you want more than just a job-if you want to be part of a team that lives its values every day-this is your moment. Apply today and experience the difference.

Ability to pass a drug screen and comprehensive background check.