Warehouse Associate

Warehouse Worker

The Warehouse Worker ensures our customers get what they need for their landscape jobs, when they need it - through disciplined inventory management, exceptional service and teamwork and a positive attitude. Many of our employees started in this role and went on to become managers at the sales center and even region level, so the opportunity for advancement is huge!

Responsibilities:

• Eagerly greets walk-in and phone customers, helps them locate product, and guides them to an appropriate team member for additional assistance.
• Accurately pulls, fills and packs orders for delivery or pickup, and communicates effectively with team members and customers throughout the order fulfillment process.
• Assists in loading the delivery truck.
• Receives shipments, logs into inventory, processes returns accurately, and maintains inventory through audits.
• Operates a forklift safely and efficiently, maintains required certification, performs vehicle safety checks, and reports discrepancies to supervisor.
• Assists in keeping shelves and yard stocked and organized.
• Performs housekeeping duties to maintain a clean, safe and secure facility, with attention on end-of-day equipment storage and closing procedure.
• Helps with customer service and order entry when necessary.
• Other duties as assigned.

Requirements:

• Follows and carries out instructions with minimal supervision.
• Maintains composure in a fast-paced environment focused on serving business owners with urgent needs.
• Ability to recognize patterns and discrepancies, and make decisions to meet set criteria or procedure.
• A cooperative, dependable team player.
• Keen awareness of how actions behind-the-scenes can impact customer service.
• Aptitude to learn ever-evolving computer systems, programs, handheld technology and processes.
• Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
• Possess or obtain forklift certification.
• Must be 18 years of age or older to apply.

Preferred:

• High school diploma or GED.
• Bilingual (English/Spanish) a plus.
• Prior experience in distribution or warehousing is helpful.