Access Associate

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Per Diem Float for Orthopedics LOCATION: Orthopedic offices DEPARTMENT: RRH Orthopedics Henrietta SCHEDULE: Monday - Saturday any times between 7:30AM - 8PM M - F, Saturday 9AM - 1PM

ATTRIBUTES

2 year degree or equivalent combination of education and work experience preferred Intermediate computer skills Excellent customer service and communication skills

RESPONSIBILITIES

Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable Billing & Payments. Collect and process payments when applicable Position is part of a float pool which will cover multiple Orthopedic offices on an as needed basis.

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.65 - $19.30

CITY:

Henrietta

POSTAL CODE:

14467 Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr Rochester Regional Health