Head of Customer Success and Marketing

and the job listing Expires on June 2, 2026 MOOV is a K-12 EdTech startup that automates attendance and improves school safety with next-gen tech that students, staff, and schools love. Our mission is a relentless pursuit to reshape the schools that shaped us – saving time and saving lives. You cannot take one step into one of our schools without noticing our impact. Anyone entering the building, a classroom, a bathroom, or a common area moves through MOOV (pun absolutely intended). We are fundamentally changing the culture of schools from one where tasks are done manually, safety is an afterthought, and attendance is declining, to one where attendance is automated, accountability is increased 10,000x (yes, this is a real statistic), and getting to class early earns students points. About the Role As Head of Customer Success & Marketing, you’ll be the driving force behind our school partnerships, both existing and new. This is a high-trust, high-autonomy role designed for someone early in their career who’s hungry to lead, move fast, and leave a real mark. You’ll work directly with school administrators, teachers, and students – earning their trust while shaping how MOOV grows across the country. What You’ll Do Build and sustain meaningful relationships with school leaders and staff Act as the voice of the company by translating on-the-ground school success stories into compelling marketing campaigns. Develop frequent, high-impact content designed to elevate our brand presence and tell the story of our impact. Own the lead lifecycle by meticulously tracking prospects and managing the CRM to ensure no opportunity or data point falls through the cracks. Transition seamlessly from brainstorming to executing ideas, demonstrating the initiative and work ethic required to hit milestones in an action-oriented startup environment. Embrace the fluidity of a fast-growing company by staying flexible and quick to pivot as our product and market needs evolve. Schedule & lead frequent school visits to implement systems, troubleshoot in real time, and gather direct feedback Maintain detailed documentation on each school’s setup, goals, and evolving needs This is a full-time in-person role split between New York, NY, and Long Island, NY. What We’re Looking For Core Values at MOOV Move With Urgency We operate like lives depend on it – because in many ways, they do. When a school has a need, we respond within minutes. (OCD) Obsession of Customers Disorder We completely obsess over our customers. Every decision is made with this lens. We shock our customers with the quality of our products and the speed of our service. We Build People We’re not building a business, we’re building people. And then the people build the business. Focus on the Long Term We measure our work by how many hours we save teachers and staff, how many security incidents we prevent, and how many schools run better with us. We’re not building a business to get acquired, we’re building 50-year relationships with customers, and insanely great products that the schools of our kids’ kids will benefit from. What You’ll Get Competitive compensation with a rapidly increasing salary and “first 10 employees” equity / stock options Generous benefits, including unlimited PTO, end-of-year performance bonuses, and weekly office lunches An opportunity to lead, build culture, and make key decisions from day one A fast-track to promotion in an investor-backed startup #J-18808-Ljbffr Nichols College