Concierge - Driver, Hope Lodge

The Concierge‑Driver at Hope Lodge serves as both a guest service ambassador and the primary transportation provider for lodge guests. Responsibilities include operating lodge vehicles, managing front desk duties, maintaining vehicle readiness, and ensuring a safe, reliable experience for guests. Job Details Schedule: Monday‑Friday, 10:30am‑7pm Pay: $19.50 per hour (subject to adjustment based on experience and factors such as geographic location) Essential Functions Operate lodge vehicles to transport guests safely to medical appointments and other approved destinations (40%) Greet guests, manage check‑in/out, and provide information about lodge amenities and local resources (15%) Coordinate and maintain transportation schedules to ensure timely pick‑up and drop‑off (15%) Conduct daily vehicle inspections, maintain cleanliness, and report maintenance needs (10%) Respond to guest requests, concerns, and emergencies during transportation and at the lodge (10%) Maintain accurate transportation and guest records, including mileage logs and trip data (10%) Support front desk operations, including phones, emails, and lobby security, as needed (10%) Experience & Qualifications High School Diploma or Equivalent Valid driver’s license with a clean driving record Experience providing passenger transport or shuttle services preferred Previous hospitality or guest service experience is a plus Knowledge, Skills, and Abilities Defensive driving skills and knowledge of traffic laws Ability to navigate efficiently and maintain punctual schedules Strong communication and interpersonal skills with guests and caregivers Ability to assist guests with mobility challenges and luggage safely Attention to detail for vehicle safety checks and accurate record‑keeping Proficiency in Microsoft Office Suite and reservation systems Travel and Physical Requirements The role involves frequent local travel in lodge vehicles to and from medical facilities and destinations within the approved service area. The position may require extended periods of standing, walking, and occasional lifting of luggage or packages, as well as operating a vehicle for extended periods. Benefits and Employment Statements ACS offers a generous paid time off policy; medical, dental, retirement benefits; wellness programs; and professional development opportunities. Benefits details are available on the careers site: We are a proud equal opportunity employer. #J-18808-Ljbffr American Cancer Society, Inc.