Senior Information Technology Analyst

Senior Information Technology Analyst. Under direction, performs advanced professional-level information technology support duties in the analysis, design, evaluation, development, programming, testing, implementation, documentation, and maintenance of a wide variety of systems and programs for OC San; provides support to departments with complex computer systems and programs and/or enterprise systems; performs database management duties; troubleshoots, analyzes, and resolves difficult and complex systems and network hardware and software problems; administers network and system security; serves as a project manager on assigned projects; evaluates and recommends current and third party systems and applications; provides highly technical support, expertise, and training to end users; and performs duties as assigned. Responsibilities Partnering with stakeholders across OC San to analyze operations, processes, systems, and data and translate business needs into clear business and technical requirements. Facilitating interviews, workshops, and process-mapping sessions to document current- and future-state workflows, identify gaps, prioritize requirements, and build stakeholder consensus. Performing quantitative and qualitative business process and data analysis; evaluating systems and applications; and recommending practical process and technology improvements. Preparing business cases, project charters, functional requirements, process maps, data flow diagrams, use cases/user stories, acceptance criteria, feasibility and cost/benefit analyses, and other project and system documentation. Serving as project manager for assigned information technology initiatives; defining scope and objectives and developing schedules, resource plans, budgets, and communication plans. Leading cross-functional project teams and coordinating vendors and contractors; monitoring deliverables, schedules, budgets, risks, issues, dependencies, and changes and reporting project status. Developing test plans and coordinating testing, implementation, training, change management, and transition-to-support activities; validating that solutions meet business and technology requirements. Providing advanced analysis and support for complex business applications and processes; resolving difficult issues and recommending ongoing enhancements. Required Qualifications Bachelor’s degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field; AND Four (4) years of work experience in information systems or network programming and analysis. Valid California Class C Driver's License. Desired Qualifications Experience performing advanced business analysis for complex enterprise or cross-functional information technology initiatives, including eliciting, analyzing, documenting, validating, and prioritizing requirements. Experience documenting current- and future-state processes and preparing gap analyses, functional requirements, process maps, data flow diagrams, use cases/user stories, and acceptance criteria. Experience managing multiple information technology projects through the full lifecycle, including leading cross-functional teams, coordinating vendors or contractors, and managing scope, schedule, resources, budget, risks, issues, changes, and stakeholder communications. Experience evaluating enterprise applications and technology alternatives and preparing business cases, feasibility assessments, and cost/benefit analyses. Experience coordinating system testing, user acceptance testing, implementation, training, change management, and solution adoption. Knowledge of project management, business analysis, and systems development life cycle methodologies, including predictive, agile, and hybrid approaches; related professional certification is desirable. Strong analytical, facilitation, technical writing, problem-solving, communication, and relationship-building skills; ability to work independently, set priorities, and meet critical deadlines. Vacancies: 1 Hiring Salary Range: $145,329.60 - $160,160.00/Year Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Probationary Period: All OC San employees, except classifications considered “at-will”, are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve “at-will” and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San’s pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. #J-18808-Ljbffr