Technology Leader & Platform Architect

Description

Title: Vice President, Technology

Location: Dallas, TX; Clearwater, FL

Reports To: Chief Digital Officer

About TelyRx:

TelyRx is a tech-enabled pharmacy revolutionizing access to prescription medications through next-day delivery, innovative technology, and seamless customer experience. We are breaking down barriers in healthcare to provide essential medications quickly, affordably, and reliably.

Position Overview:

TelyRx is seeking a Vice President, Technology to lead the design, development, and execution of our end-to-end technology platform as we scale into our next phase of growth. Reporting directly to the Chief Digital Officer, this role will own the technology roadmap and delivery across consumer-facing digital experiences, backend systems, infrastructure, and internal IT operations.

This is a hands-on executive leadership role for a technology leader who can balance strategic vision with pragmatic execution—building scalable, secure, and high-performance systems that support a regulated healthcare environment while delivering best-in-class DTC experiences.

The VP of Technology will partner closely with Product, Digital Experience, Analytics, Security, Compliance, and Operations to ensure technology is a growth accelerator—not a bottleneck—as TelyRx expands product offerings, patient volume, and channels.

Requirements

Key Responsibilities

Technology Strategy & Roadmap

• Own and execute the technology roadmap aligned with TelyRx’s business objectives, growth targets, and digital strategy.
• Translate product and business priorities into clear architectural decisions, delivery plans, and milestones.
• Partner with the CDO and executive team to evaluate build vs. buy decisions and long-term platform investments.

Product & Software Development

• Lead all software development efforts, including web, backend services, APIs, integrations, and mobile applications.
• Oversee development and evolution of our Magento-based eCommerce platform, including transition toward headless and composable architectures.
• Ensure high standards for code quality, performance, security, scalability, and reliability.
• Establish modern engineering practices including CI/CD, automated testing, documentation, and release management.

Consumer-Facing & Mobile Experiences

• Support delivery of consumer-focused digital experiences, ensuring fast, intuitive, and reliable patient journeys.
• Lead or oversee mobile application development (iOS/Android), ensuring alignment with core platform services and data systems.
• Partner with UX/UI and Product teams to ensure technology enables experimentation, iteration, and personalization.

Cloud Infrastructure & Architecture

• Own and evolve TelyRx’s cloud infrastructure (AWS or similar), including scalability, uptime, cost optimization, and disaster recovery.
• Design and maintain secure, compliant cloud-native architectures supporting high transaction volumes and sensitive health data.
• Ensure strong monitoring, logging, and observability and alerting across systems.

Network Engineering, Systems & IT Operations

• Oversee network engineering, systems administration, and IT operations, including internal tools, identity access, and endpoint management.
• Ensure reliable, secure environments for both corporate users and production systems.
• Establish clear operational processes for incident response, change management, and vendor management.

Security, Compliance & Risk Management

• Partner with Security and Compliance leaders to support HIPAA-compliant architectures and practices.
• Ensure security-by-design principles across applications, infrastructure, and internal systems.
• Support audits, risk assessments, and compliance initiatives without slowing product velocity.

AI & Emerging Technology

• Evaluate and guide AI and automation strategies across engineering, operations, analytics, and customer experience.
• Identify opportunities where AI can improve efficiency, personalization, fraud prevention, support workflows, or decision-making.
• Ensure responsible, compliant adoption of AI technologies.

Leadership & Team Development

• Build, lead, and mentor high-performing engineering, infrastructure, and IT teams.
• Set clear expectations, career paths, and accountability across technical functions.
• Foster a culture of ownership, collaboration, and continuous improvement.

What We’re Looking For:

• A builder-mindset technology leader who thrives in scaling environments.
• Comfortable operating at both architectural and execution levels.
• Strong partner to Product and Digital leaders, not a siloed IT operator.
• Pragmatic, security-aware, and performance-driven.
• Experience balancing speed, quality, and compliance in regulated industries.
• Clear communicator who can translate technical complexity for executives

Experience & Background

• 15+ years of experience in technology, engineering, or systems leadership.
• Prior experience as a VP of Technology, Head of Engineering, or similar senior role.
• Demonstrated ownership of large-scale consumer-facing platforms.
• Strong experience with Magento (preferred) and modern headless / composable CMS architectures.
• Experience delivering and supporting mobile applications.
• Hands-on experience with AWS or similar cloud platforms.
• Proven background in software development, infrastructure, and IT operations.
• Exposure to healthcare, fintech, or other regulated industries strongly preferred.

Technical Competencies

• Modern web architectures, APIs, microservices, and integrations
• CI/CD pipelines, DevOps, and cloud-native tooling
• Network engineering, systems administration, and IT governance
• Security best practices, access control, and compliance frameworks
• AI/ML strategy exposure (hands-on implementation not required)

Leadership & Execution

• Experience managing distributed teams and external vendors
• Strong delivery orientation with a bias toward action
• Ability to scale systems and teams without over-engineering
• Executive-level communication and decision-making skills