Housekeeper - Hampton Inn - Ottawa

Position Summary

The Housekeeper is responsible for maintaining cleanliness, sanitation, and overall appearance of assigned areas within the facility. This position ensures that guest rooms, offices, common areas, restrooms, and other designated spaces are cleaned and maintained according to company standards and safety procedures. The Housekeeper plays a critical role in creating a clean, safe, and welcoming environment for guests, employees, and visitors.

Essential Duties and Responsibilities

• Clean and sanitize assigned rooms, offices, restrooms, hallways, and common areas.
• Sweep, mop, vacuum, dust, and polish surfaces.
• Empty trash receptacles and dispose of waste properly.
• Replenish supplies such as soap, paper products, towels, and toiletries.
• Change linens and make beds as required.
• Clean windows, mirrors, fixtures, and furniture.
• Report maintenance issues, damaged property, or unsafe conditions to management.
• Safely use cleaning chemicals and equipment in accordance with company procedures and Safety Data Sheets (SDS).
• Follow infection control and sanitation standards where applicable.
• Maintain storage areas and cleaning carts in a neat and organized manner.
• Assist with deep cleaning projects and special cleaning assignments.
• Adhere to company attendance, uniform, and professionalism standards.
• Maintain confidentiality and respect guest and client privacy.
• Perform additional duties as assigned.

Qualifications

Education and Experience

• High school diploma or equivalent preferred.
• Previous housekeeping, janitorial, custodial, or hospitality experience preferred but not required.
• On-the-job training may be provided.

Knowledge, Skills, and Abilities

• Ability to work independently and efficiently with minimal supervision.
• Strong attention to detail and organizational skills.
• Ability to follow written and verbal instructions.
• Basic understanding of cleaning procedures and sanitation practices.
• Ability to operate cleaning equipment safely and effectively.
• Reliable attendance and punctuality required.
• Strong customer service and communication skills.

Work Environment

Employees may be exposed to cleaning chemicals, dust, odors, bodily fluids, and varying temperatures. Proper personal protective equipment (PPE) may be required depending on assigned tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential

• Ability to lift up to 50lbs regularly
• Repeated bending, stooping , kneeling
• Repeated motion with Hands to operate vacuum and other cleaning tools.
• Be on feet for long periods of time.
• Ability to push carts of 50 lbs. or more