Service Captain

Job Description

Job Description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms

About the Role:
Lost & Found Restaurant in Pittsburgh, PA is looking for an experienced and passionate Service Captain to lead our front-of-house team to excellence. This is your opportunity to be the heartbeat of an exceptional dining experience, guiding guests and staff alike through every memorable moment.

Responsibilities:

• Oversee and coordinate front-of-house service staff during shifts to ensure seamless dining experiences
• Greet and engage guests, managing table flow, seating, and overall guest satisfaction
• Train, mentor, and motivate servers and support staff on service standards and best practices
• Communicate effectively between the kitchen and dining room to ensure timely and accurate food delivery
• Handle guest concerns, complaints, and special requests with professionalism and urgency
• Maintain knowledge of menu items, specials, wine, and beverage offerings to assist guests and staff
• Uphold restaurant cleanliness, organization, and service standards throughout each shift

Requirements:

• 2+ years of experience in a fine dining, upscale casual, or high-volume restaurant environment
• Prior leadership or supervisory experience in a front-of-house role preferred
• Strong knowledge of food, wine, and beverage service etiquette
• Excellent communication, interpersonal, and team leadership skills
• Ability to remain calm, composed, and solutions-oriented in a fast-paced setting
• RAMP or equivalent responsible alcohol service certification (or willingness to obtain)
• Flexible availability including evenings, weekends, and holidays

About Us:
Lost & Found Restaurant is a brand new dining destination in the heart of Pittsburgh, PA, where we are passionate about genuine hospitality and creating memorable experiences through excellent food & drink. This is a wonderful opportunity to be part of something new and exciting in the Pittsburgh area while also growing in a company that shares like-minded values of service.