Client Care Coordinator
SWGA Homecare
Own the day-to-day client experience for South West Georgia Homecare. You will run intakes, match caregivers to families, build the schedule, and be the named person families can reach directly.
Responsibilities
- Complete client intakes and in-home service assessments
- Match caregivers to clients by skills, personality, and proximity
- Build and maintain the weekly caregiver schedule
- Serve as the named point of contact for families
- Coordinate hospital discharge and referral requests
- Document service changes and escalation condition changes same day
Requirements
- Two or more years of scheduling, care coordination, or healthcare operations experience
- Excellent phone and written communication with families
- Comfort working in scheduling and electronic record systems
- Strong organization under shifting daily priorities
- Knowledge of Dougherty, Lee, and surrounding counties preferred
- Ability to pass background screening
Vacancy posted 4 days ago
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