Automotive Service Manager

Automotive Store Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth — with progression into Store Manager or Multi-Unit leader , evidenced by hundreds of team member promotions. Automotive Store Manager: Lead & develop : recruit, hire, schedule, coach, and performance-manage a winning team Win the day : set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience : model five-star service; jump in on estimates, approvals, and tough saves Drive sales : execute playbooks, price with confidence, ensure clear recommendations & follow-through Run the P&L : payroll discipline, inventory accuracy, shrink control, budget adherence Protect the house : OSHA/EHS compliance, cleanliness, equipment/vendor coordination Operate with excellence : cash/POS controls, reporting, audits, and policy adherence What Makes You a Great Fit 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership) Proven sales leadership : hits targets, builds pipeline, lifts average RO & close rates People leader : hires well, coaches often, holds standards, retains talent Operational athlete : confident with KPIs, scheduling, inventory, and cash controls Customer-first communicator who builds trust with clear explanations and follow-through Valid driver's license; able to assist with shop flow (periodic lifting up to 70 lbs) Open availability, including weekends , to lead the store through our busiest guest-facing hours Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual. What Success Looks Like (KPIs you’ll own) Comp sales growth & gross profit dollars Labor/parts margin health; average RO; alignment & warranty attachment Technician productivity & efficiency; clocking and MEAL/OT compliance Inventory accuracy & shrink; safety & audit scores Team engagement, retention, and bench readiness About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. #J-18808-Ljbffr Big Brand Tire