Retirement Program Advisor

Job Description Job Type: Full-Time l Location: San Francisco, California l Department: People, Culture & Community l Reporting to: Senior Manager |Work Location Type:#Hybrid Job Description Job Type: Full-Time l Location: San Francisco, California l Department: People, Culture & Community l Reporting to: Senior Manager |Work Location Type:#Hybrid IREN is a leading AI Cloud Service Provider, deliver large-scale GPU clusters for AI training and inference. IREN's vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada. The Retirement Program Advisor is responsible for the retirement program administration, employee inquiries, vendor coordination, and HRIS data maintenance to ensure employees have a smooth and supported retirement program experience across multiple jurisdictions. This role supports the delivery of compliant, scalable, and employee-focused retirement program. The role partners closely with People & Culture, Payroll, HRIS, Finance, and external providers to maintain efficient benefits processes, support data integrity, and enhance the employee experience through effective program administration and operational excellence. This position plays a key role in supporting benefits governance, reporting, compliance activities, and ongoing process improvement initiatives aligned with organizational growth and workforce needs. With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high performance compute. We believe that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in. Job Requirements 5-10 years of 401(k) plan management experience and global retirement offerings Bachelor’s degree or higher in Human Resources or closely related field or equivalent professional experience relevant to this position Strong attention to detail and ability to manage multiple tasks with competing deadlines Extensive benefits administration experience Knowledge of government regulations and compliance requirements as they apply to benefit plans, programs or practices, and company policies and operations Recent and extensive experience managing external vendor relationships Excellent presentation and project management skills Experience working with HRIS platforms such as HiBob, ADP, or similar systems Strong understanding of benefits processes, employee data management, and Ability to manage multiple priorities in a fast-paced, multi-country environment Strong communication and stakeholder management skills Ability to identify operational inefficiencies and support scalable process improvements Experience supporting global or multi-jurisdictional programs is considered an asset Job Responsibilities The Retirement Program Advisor is responsible for: Manages employee retirement programs including US 401(k) defined contribution plans, Canadian Group RRSP arrangements, and other international retirement programs Effectively manages ongoing relationships with retirement plan vendors and recordkeepers (e.g., 401(k) administrators, Canadian group retirement providers) to ensure quality service delivery and cost containment. Communicates extensively with internal and external legal counsel on retirement plan compliance, including plan document drafting, amendments, contracts, statements of work, and review of participant communications. Evaluates and benchmarks the company's 401(k), RRSP, and other international retirement offerings against industry peers by analyzing plan design, employer match/contribution structures, and survey data; develops specific recommendations to management on plan competitiveness and retirement readiness. Ensures company compliance with US retirement plan regulations (ERISA, IRS contribution limits, ADP/ACP testing), Canadian requirements (CRA contribution limits, pension standards legislation where applicable), and other applicable international retirement/pension regulations. Oversees preparation of required regulatory filings, including IRS Form 5500, DOL filings, PBGC filings (for defined benefit plans), and applicable Canadian and other international regulatory reporting. Responsible for preparing and distributing required retirement plan communications, including 401(k) plan changes, RRSP/group plan updates, and safe harbor or annual notices; leads retirement communication strategy to promote employee retirement readiness across all jurisdictions. Handles retirement plan inquiries and complaints (401(k), RRSP)) to ensure quick, equitable, courteous resolution. Lead retirement plan Merger and Acquisition activity Oversees maintenance of records for all retirement plans, including contribution history, vesting schedules, and plan documents across US, Canadian, and other international entities Job Benefits Compensation Salaried position. Actual compensation will be determined based on factors such as experience, qualifications. Competitive wages with robust per diem and project allowance, when applicable 15% night-shift premium for eligible roles, when applicable Overtime compensation for non-exempt workers for hours worked over 40 per week Relocation and Living-out-allowance (as applicable and based on successful candidate circumstances) Health & Wellness 100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents Company-paid short-term and long-term disability insurance Voluntary life, critical illness, and accident coverage available Health Savings Accounts (HSA) – when combined with the High-Deductible Health Plan Employee Assistance Program and wellness resources Retirement & Financial Wealth 401(k) retirement plan with company match Paid professional development and access to financial planning and legal services Time Off & Leave Programs Paid Time Off (PTO) and paid holidays Growth & Development Professional development to support certifications, continuing education, or role related training Community & Culture Company events and team-building activities We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need! IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Participation Notice. By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at #J-18808-Ljbffr IREN