Service Manager

Job Description:

Join Our Team: Operations Manager Wanted!

What We Offer:

• Health insurance options with Horizon Blue Cross
• Dental and vision coverage through Delta
• Flexible spending accounts (HSA, FSA, Dependent Care)
• Legal Shield services and credit support
• Employee Assistance Program (EAP)
• Life and hospital illness insurance
• 401(k) retirement plans with company matching
• Generous parental, sick, and PTO leave
• Employee discounts and membership perks
• Referral bonuses for bringing in talent

Who We Are:

Since 1967, Corky Pest Control has been on a mission to keep Southern California pest-free. We provide tailored pest solutions with a commitment to excellence and innovation, including our partnership with Anticimex, a global leader in pest control. Our core values-Compassion, Commitment, and Character-guide us in creating a respectful and thriving workplace for our team and clients. Together, we are One Team, One Goal!

What You'll Do:

We're looking for a dynamic Operations Manager to lead our exceptional pest control team. You'll oversee daily operations, manage staff, and ensure customer satisfaction. Your leadership will drive efficiency and uphold our commitment to quality service. Key responsibilities include:

• Overseeing daily operations and ensuring outstanding customer service
• Guiding staff in all operational aspects
• Managing financial performance and revenue growth
• Traveling to meet clients and support specialists
• Conducting client visits and field inspections
• Training staff on new techniques and products
• Managing projects like fumigation and large accounts
• Submitting reports as needed

Qualifications:

• Proven management experience in retail or service environments
• Strong negotiation and team management skills
• Multilingual abilities are a plus
• Knowledge of retail math, sales, and inventory management
• Experience with payroll and budgeting
• Excellent organizational and communication skills
• 2-5 Years of Pest Control Experience - Preferred
• State mandate license from the Pest Control Board Required

Work Environment:

As an Operations Manager, you'll work in diverse settings-offices, homes, schools, and more. Expect to:

• Work outdoors in any weather
• Travel for evaluations and staffing
• Assist technicians with pest issues
• Use safety equipment and operate company vehicles

Education & Skills:

• Bachelor's degree preferred but not required
• 3-5 years in a management role focused on customer service
• Strong leadership and problem-solving skills
• Ability to obtain necessary licenses within 90 days

If you're ready to lead a passionate team and foster a vibrant workplace culture while providing top-tier pest control solutions, we want to hear from you!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience:

• Driving: 3 years (Required)
• Management: 3 years (Required)
• Customer service: 3 years (Required)

License/Certification:

• Driver License (Required)

Work Location: In person