Vehicle Reconditioning Service Technician - Indianapolis, Indiana, United States

Position Overview

As a Vehicle Reconditioning Service Technician, you will ensure customer satisfaction by delivering high-quality vehicle servicing and maintenance. Your technical expertise will be used to diagnose, repair, and maintain vehicles while providing courteous service to every customer.

Key Responsibilities

• Troubleshoot and resolve customer vehicle concerns using current administrative and technical tools.
• Provide respectful and courteous interactions, serving as a secondary greeter near the Service Drive.
• Stay updated with technical publications and service systems to maintain effective performance.
• Deliver safe and reliable vehicle service, addressing all customer concerns before recommending additional work.
• Inspect vehicles for maintenance opportunities following local and factory guidelines.
• Ensure vehicles are returned to customers clean and in excellent condition.
• Complete all required paperwork accurately and attach necessary documentation to repair orders.
• Participate in factory and in-house training programs to enhance skills.
• Follow workplace policies on punctuality, uniform, and professional appearance.
• Perform additional duties as assigned by service management.

Work Environment and Schedule

This is a full-time, in-person role based in Indianapolis, Indiana. You will work within a professional service department dedicated to quality and customer satisfaction.

Compensation and Benefits

• Competitive pay structure
• Health insurance coverage
• Paid vacation and holidays
• Professional working environment supporting career growth
• Comprehensive training opportunities
• Access to company-wide ongoing training programs
• Opportunities for career advancement in a strong company with a reputable presence
• Supportive and enthusiastic work environment

Qualifications

• Experience with warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
• Proven ability to meet or exceed performance goals.
• Excellent communication skills and professional appearance.
• Positive attitude, high energy, and strong customer service focus.
• Ability to read, comprehend, and follow instructions effectively.
• Sound judgment and decision-making abilities.
• Valid state driver's license with a clean driving record.
• High school diploma or equivalent.
• ASE certification demonstrating technical aptitude is required.
• Technical or trade school degree preferred.

What We Offer:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.