Leasing & Marketing Assistant - The Retreat West

Job DescriptionThe primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on-and off-campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and must act as a quality leader to the Community Ambassadors.Reports to: Community ManagerDirect Reports: NoneRoles and ResponsibilitiesThe duties listed below are an outline of the Leasing & Marketing Assistant’s responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.Leasing & MarketingMonitor and maintain model and tour route on a daily basisAssist with the maintenance of property curb appealAssist in tracking and reporting of leasing data, metrics and goalsAssist in developing and executing methods to retain residents and gain new onesCreate and maintain relationships with vendorsOrganize and manage monthly resident eventsOrganize and manage monthly marketing eventsPrepare for and execute housing fairs and other on campus eventsAssist with social media campaigns to maintain a social media presenceEnsure follow up activities take place for all prospective residentsGeneral AdministrationReport on time to your shiftEnsure confidentiality of client, resident, and company informationUnderstand and adhere to the Landmark Properties policies and proceduresMaintain a clean and professional work environmentAssist in roommate placement and matchingUnderstand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative informationParticipate in all move-in related activitiesManage time efficiently and effectivelyFinancial ManagementAssist in maximizing revenue and occupancyAssists in collecting rents, security deposits, and other income as requestedOperates marketing activities within the confines of the marketing budget, deviating only with prior approvalProvide documentation/receipts for all company purchasesPersonnelCo-Facilitate annual Leasing TrainingAssist in tracking Leasing Ambassador performance through lease auditsCustomer ServiceUnderstand the needs and expectations of prospective residents, clients, and vendors and exceed their expectationsDevelop a sense of community among the prospective residents and staffMaintain active and effective communication with prospective residents, parents, and university personnelRepresent the community and Landmark Properties in a professional mannerMaintain a positive community environment for both prospective residents and associates and encourage participation in events and activitiesAssist future residents in mediation conflicts, both proactively and reactivelyAssist in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessaryRisk ControlDocument and address behaviors of residents that violate the law or the community lease agreementIdentify and report safety and security risks to the Community ManagerWork EnvironmentThe work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.#LI-NH1Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr