Quality Assurance Specialist

Delivery Assurance Specialist

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Ontic's Chatsworth, CA, site specializes in precision engineering, MRO, and new solutions for parts at risk of obsolescence. With over 1,400 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace.

Our team is looking for a Delivery Assurance Specialist to join our team at Chatsworth, CA location. The Delivery Assurance Specialist supports the resolution of material shortages that impact business needs by collaborating with cross-functional teams. This position works closely with internal stakeholders including Program Management, Operations, and Procurement to coordinate and monitor the flow of materials, ensuring alignment and supporting on-time delivery to production. The role focuses on tracking, communication, and follow-up activities, contributing to effective cross-functional coordination and timely issue resolution.

Delivery Assurance Main Responsibilities:

• Support resolution of critical part shortages by coordinating with cross-functional teams and assisting with escalation activities as needed.
• Participate in daily/weekly shortage review meetings with Buyers, Production Planners, and Master Schedulers.
• Partner with Buyers to support execution of purchase requisitions and purchase orders while helping identify potential risks to delivery schedules.
• Assist in prioritizing, expediting, and tracking delivery of critical components from suppliers, outside processes, and shipping channels to support production schedules.
• Coordinate with Supplier Quality and Supplier Performance teams to help address quality, delivery, or performance issues.
• Provide regular updates to cross-functional teams on material status, recovery actions, and delivery commitments.
• Collaborate across Value Streams to support alignment and help remove roadblocks to material flow.
• Maintain and update shortage reports, such as Line of Balance (LOB) reviews and Open Order Reports (OOR), including status updates and risk visibility.
• Support root cause analysis and corrective action efforts for recurring material delivery issues.
• Work with Quality, Receiving, and Inspection teams to help resolve material holds or nonconformances.
• Contribute to continuous improvement initiatives focused on supply continuity and supplier delivery performance.
• Perform other duties as required.

Qualifications & Skills:

• 35 years of experience in Supply Chain, expediting, or Delivery Assurance roles within aerospace or complex manufacturing environments.
• Strong knowledge of supply chain processes, ERP/MRP systems, and material planning concepts.
• Demonstrated experience working with cross-functional teams in a fast-paced, high-demand production environment.
• Excellent communication, follow-through, and problem-solving skills.
• Ability to interpret production schedules, PO data, and inventory reports.
• Strong sense of urgency and accountability; comfortable managing multiple high-priority issues simultaneously.
• Proficiency in Microsoft Excel and experience with ERP systems (e.g., Visual, SAP, Oracle, etc.).
• Aerospace or defense manufacturing experience strongly preferred.
• Familiarity with AS9100 quality standards is a plus
• Experience in supplier relationship management or delivery recovery projects.
• Ability to read engineering drawings and understand special process requirements, including customer-specific flow downs.

Our Benefits:

• Comprehensive medical insurance
• Competitive PTO, holiday pay, and sick leave
• Company 401K plan with up to 4% matched contribution
• Annual bonus program (varies by level and discretionary based on company and individual performance)
• Flexible working arrangements
• Paid volunteering opportunities
• Access to mental health champions across our sites
• Commitment to development
• Employee referral program

EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Compensation Pay Range

$75,000-$85,000